Fixing the Frustrating E500 Error Code on Your Fitbit: Step-by-Step Guide

The Fitbit Versa 3 is a sturdy smartwatch that, like its predecessor, offers a lot of features for the price. However, while model 2 is water resistant, the Versa 3 is waterproof. Meaning it can be worn in the shower, pool and ocean. Unfortunately, some users have reported they are getting the Fitbit e500 error code. This is a little overwhelming, but don’t despair. Here are some troubleshooting tips that you can try before you throw the watch away or send it in for repair.

E500 Error Code Fitbit

The Fitbit Versa is one of the popular fitness trackers in the market. However, many users have reported encountering the Fitbit Versa e500 error code. It is one of the most common errors that users face on their Fitbit Versa. This error occurs due to several reasons, but most commonly it occurs due to the poor connection between the device and the mobile phone.

In order to fix this error, you should try the following steps:

1. Check the connection between the Fitbit and your phone: Make sure that the Fitbit is connected to your phone via Bluetooth. To do this, open the Fitbit app on your phone, tap on “Today” tab, and then tap on “your stats”. If the connection is good, you will see a green dot next to your Fitbit device.

2. Restart your Fitbit: Restarting the Fitbit can sometimes fix minor glitches. To do this, press and hold the side button until you see the Fitbit logo on the screen.

3. Uninstall and reinstall the Fitbit app: Sometimes, the Fitbit app can get corrupted, leading to errors. To fix this, uninstall the Fitbit app from your phone and then reinstall it.

4. Update your Fitbit: If your Fitbit is out of date, it may cause errors. To fix this, open the Fitbit app on your phone, tap on “Today” tab, and then tap on “your stats”. If your Fitbit needs an update, you will see a notification.

5. Contact Fitbit Support: If none of the above steps work, you should contact Fitbit Support. They will be able to help you troubleshoot the issue.

The Fitbit Versa e500 error code can be frustrating, but by following these steps, you should be able to fix it.

What Is The E500 Error Code On A Fitbit?

• 1. The e500 error code on a Fitbit indicates that the device is unable to sync with the Fitbit app.
• 2. This can be caused by a variety of factors, such as a connectivity issue, a problem with the Fitbit app, or a problem with the device itself.
• 3. To troubleshoot the e500 error code, you can try the following steps:
• a. Check that your Fitbit is connected to your phone and has a strong Bluetooth connection.
• b. Ensure that your Fitbit app is up to date and that you have the latest version of the operating system on your phone.
• c. Try restarting your Fitbit and your phone.
• d. If these steps do not resolve the issue, you can try unpairing your Fitbit from your device and then re-pairing it.
• 4. If the e500 error code persists, you may need to contact Fitbit support for further assistance.
• 5. In the meantime, you can continue to use your Fitbit to track your activity, but any progress towards your goals may not be reflected in your app.

How Do I Fix The E500 Error Code On My Fitbit?

The e500 error code is a common issue that affects Fitbit devices. This error is usually caused by a problem with the device’s firmware, which can be fixed by updating the firmware.

To fix the e500 error code on your Fitbit, follow these steps:

1. Connect your Fitbit to your computer using a USB cable.

2. Open Fitbit Connect, which is the software that comes with your Fitbit.

3. Click on the “Update Now” button.

4. Wait for the update to complete.

5. After the update is complete, restart your Fitbit.

If the e500 error code persists, you may need to contact Fitbit support for further assistance.

What Are Some Common Causes Of The E500 Error Code?

The e500 error code typically occurs when the washing machine is overloaded or out of balance. Other possible causes include a faulty motor, damaged drive belt, or issues with the water inlet valve. To troubleshoot the issue, you can try the following steps:

1. Check the load: Make sure that the load is evenly distributed and that the machine is not too full.

2. Adjust the leveling feet: If the washing machine is not level, it can cause the machine to vibrate excessively, leading to an error code.

3. Check the drive belt: If the drive belt is broken or loose, it can cause the machine to not spin properly, leading to an error code.

4. Check the water inlet valve: If the water inlet valve is not opening properly, it can cause the machine to not fill with water, leading to an error code.

5. Check the motor: If the motor is not functioning properly, it can cause the machine to not spin or agitate properly, leading to an error code.

If none of these steps resolve the problem, you may need to contact a professional for assistance.

How Can I Prevent My Fitbit From Displaying The E500 Error Code In The Future?

To help prevent your Fitbit from displaying the e500 error code in the future, you can try the following steps:

1. Charge your Fitbit: The e500 error code can sometimes appear when your Fitbit’s battery is low. To help prevent this, try to charge your Fitbit regularly.

2. Restart your Fitbit: Sometimes, restarting your Fitbit can help fix any software glitches that may be causing the e500 error code. To do this, press and hold the button on your Fitbit for several seconds until you see the Fitbit logo.

3. Check the fit of your device: The e500 error code can sometimes appear if your Fitbit is not properly connected to your skin. To help prevent this, make sure that your Fitbit is snug against your wrist and that it is making contact with your skin.

4. Update your Fitbit’s firmware: Fitbit regularly releases firmware updates that can help fix any software bugs that may be causing the e500 error code. To check for firmware updates, open the Fitbit app on your phone and go to the “Account” tab. From there, you should see an option to “Update tracker.”

5. Contact Fitbit support: If none of the above steps work, you may need to contact Fitbit support for further assistance.

What Should I Do If My Fitbit Is Still Displaying The E500 Error Code After Trying The Recommended Troubleshooting Steps?

If your Fitbit is still displaying the e500 error code after trying the recommended troubleshooting steps, there are a few additional steps you can take to try and resolve the issue.

First, try restarting your Fitbit. To do this, hold down the button on your tracker for 8 seconds, until the screen turns off. Then, press the button again to turn it back on.

If that doesn’t work, you can try resetting your Fitbit. To do this, hold down the button on your tracker for 10 seconds, until the screen turns off. Then, press the button again to turn it back on.

If neither of those steps work, it’s possible that there may be an issue with the hardware of your Fitbit. In this case, you should contact Fitbit’s customer support for assistance. They may be able to repair or replace your Fitbit.

It’s also worth noting that if you’re under warranty, you may be able to get a replacement Fitbit for free. You can check your warranty status on Fitbit’s website.

Finally, if none of these steps work, you may want to consider resetting your Fitbit to its factory settings. To do this, go to the Settings menu on your Fitbit and select “Factory Reset.” This will erase all the data on your Fitbit and return it to its default settings.

We hope one of these steps helps to resolve your issue.

Wrap-Up

An e500 error code on a Fitbit can often indicate a problem with the device’s charging system. This can be caused by a variety of issues, such as a frayed or damaged charging cable, a malfunctioning USB port, or a problem with the Fitbit itself. To resolve the issue, you can try cleaning the charging port and cable, using a different USB port or charger, or trying a different Fitbit charging cable. If you are unable to resolve the issue, you may need to contact Fitbit customer service for assistance.