What To Know
- When your Fitbit Blaze fails to track exercise, you may think that your tracker is defective or is broken.
- To clear the cache on your Fitbit Blaze, you need to press and hold the back and bottom buttons at the same time.
- If your Fitbit Blaze still doesn’t work after restarting it and performing a factory reset, you may need to contact Fitbit support for further assistance.
Do you have a Fitbit Blaze? If so, you may have noticed that it’s not tracking your exercises correctly. Don’t worry, you’re not alone. Fitbit Blaze owners have been experiencing this issue for the past few months. In this blog post, we’ll explain why your Fitbit Blaze might not be tracking your exercises, and how to fix it. We’ll also provide some tips on keeping your device running smoothly. So, if your Fitbit Blaze has stopped tracking your exercises, keep reading. We’ll help you get it back on track!
Fitbit Blaze Stopped Tracking Exercise
Fitbit Blaze is an amazing fitness tracker. But like all other electronic gadgets, Fitbit Blaze also encounters a few issues. One of such common issues is when Fitbit Blaze stops tracking exercise. When your Fitbit Blaze fails to track exercise, you may think that your tracker is defective or is broken. However, there are a few troubleshooting steps that you can try to get your tracker working again.
Charge your Fitbit Blaze
When your Fitbit Blaze stops tracking exercise, it can be a result of your tracker running out of battery. So, the first step is to charge your tracker. Once your tracker is fully charged, you should restart it. Restarting the device can solve some temporary issues.
Restart your Fitbit Blaze
Press and hold the side button until you see the Fitbit logo on the screen.
Wait for your tracker to restart.
Check your Fitbit Blaze placement
Another reason for Fitbit Blaze not tracking exercise could be the incorrect placement of your tracker. Make sure that you are wearing your tracker correctly. It should be worn snugly on your wrist. Also, make sure that your tracker isn‘t close to any source of interference like a cell phone or Wi-Fi router.
Clear cache on your Fitbit Blaze
To clear the cache on your Fitbit Blaze, you need to press and hold the back and bottom buttons at the same time. When the Fitbit logo appears on the screen, release both buttons.
Reset your Fitbit Blaze
If none of the above steps work, you may need to reset your Fitbit Blaze. Resetting your tracker will erase all data from it. So, make sure to create a backup of your data before resetting your tracker.
Press and hold the back and bottom buttons at the same time.
When you see the Fitbit logo on the screen, release both buttons.
Contact Customer Support
If none of the above steps work, you should contact Fitbit customer support. They can help you troubleshoot your tracker.
Bottom Line
Fitbit Blaze is a great fitness tracker. However, like any other gadget, it can encounter issues. If your Fitbit Blaze stops tracking exercise, you can try the troubleshooting steps mentioned above. If none of them work, you should contact Fitbit customer support.
Why Did My Fitbit Blaze Stop Tracking Exercise?
- 1. Check the battery level and ensure it is sufficiently charged.
- 2. Check if the device is connected to the phone’s Bluetooth.
- 3. Verify that the device is set to track the exercise type you are performing.
- 4. Ensure that the Blaze is worn correctly and in contact with the skin.
- 5. Reset the device and try syncing it again.
How Do I Restart My Fitbit Blaze?
Your Fitbit Blaze may not be working, or you may be experiencing issues with it. Here are steps you can take to restart your Fitbit Blaze.
To restart your Fitbit Blaze, do the following:
1. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen.
2. Release the buttons and wait for your Fitbit Blaze to restart.
If your Fitbit Blaze still doesn’t work after restarting it, you may need to perform a factory reset. To do this, do the following:
2. Release the buttons, then press and hold the back and bottom buttons again until you see the Fitbit logo on the screen.
3. Release the buttons and wait for your Fitbit Blaze to restart.
If your Fitbit Blaze still doesn’t work after restarting it and performing a factory reset, you may need to contact Fitbit support for further assistance.
Are There Any Troubleshooting Steps I Can Take To Get My Fitbit Blaze Working Again?
There could be a number of reasons why your Fitbit Blaze isn’t working. Here are some troubleshooting steps you can take to try and fix the problem:
1. Check your internet connection: Make sure your phone or computer is connected to a strong Wi-Fi network. If you’re having trouble connecting, try restarting your router.
2. Restart your Fitbit Blaze: Press and hold the back and bottom buttons until you see the Fitbit logo on the screen.
3. Charge your Fitbit Blaze: If your Fitbit Blaze is low on battery, it may not turn on. Plug the charger into the USB port on your computer or into a wall outlet.
4. Try a different USB port: If you’re using a USB port on your computer, try a different port. Some USB ports may not provide enough power to charge your Fitbit Blaze.
5. Check your Bluetooth connection: Make sure your phone or computer is connected to your Fitbit Blaze via Bluetooth. If it’s not, try reconnecting.
6. Clear your Fitbit Blaze’s cache: To do this, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. Then, release the bottom button, but continue to press and hold the back button until you see the Fitbit logo again. Release both buttons.
How Do I Contact Fitbit Customer Support For Help?
To contact Fitbit customer support for help, you can follow these steps:
1. Go to the Fitbit website and click on the “Contact Us” link at the bottom of the page.
2. On the contact us page, select the category that best describes your issue.
3. Choose the product you need help with from the drop-down menu.
4. Enter your name, email address, and a description of your issue.
5. Click “Submit” to send your inquiry to Fitbit customer support.
You can also reach Fitbit customer support by calling (877) 623-4997 or sending an email to [email protected].
Alternatively, you can log in to your Fitbit account and use the help center to find answers to common questions or submit a help request.
If you have a Fitbit device, you can also use the Fitbit app to contact customer support. Open the Fitbit app, go to the “Account” tab, and select “Help” or “Contact Support” to send a message or start a chat with a Fitbit representative.
Remember to have your device ready and any relevant information about your issue ready when contacting Fitbit customer support. This will help them provide the best possible assistance.
Are There Any Known Issues With The Fitbit Blaze That I Need To Know About?
The Fitbit Blaze is a fitness tracker that was released in 2016. It is a popular device, and many people use it to track their activity, sleep, and heart rate. However, as with any electronic device, there may be known issues with the Fitbit Blaze that you should know about.
One common issue with the Fitbit Blaze is that it can sometimes have difficulty syncing with your phone. This can be frustrating, especially if you are trying to track your activity in real-time. To resolve this issue, you can try restarting your Fitbit Blaze and your phone, or you can try updating the firmware on your Fitbit Blaze.
Another known issue with the Fitbit Blaze is that it can sometimes have difficulty tracking your heart rate. If you are experiencing this issue, you can try restarting your Fitbit Blaze, or you can try adjusting the fit of your Fitbit Blaze on your wrist.
Overall, the Fitbit Blaze is a great fitness tracker, but like any electronic device, it can have issues. If you are experiencing issues with your Fitbit Blaze, you can try troubleshooting them yourself or you can contact Fitbit support for further assistance.
Final Note
In conclusion, if your Fitbit Blaze stops tracking exercise, there are a few simple steps you can take to try and resolve the issue. First, check to make sure that the device is fully charged and that the battery is not low. If the battery is low, charge the device and try again. If the problem persists, try restarting the device. If that doesn’t work, you may need to contact Fitbit support for further assistance.
