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Troubleshooting Guide: Why is Your Fitbit Sense Not Taking Calls?

My name is Alex Wilson, and I am the founder and lead editor of CyberTechnoSys.com. As a lifelong tech enthusiast, I have a deep passion for the ever-evolving world of wearable technology.

What To Know

  • Open the “Phone” app on your phone and make sure your Fitbit Sense is connected to it.
  • To do this, press and hold the side button on your Fitbit Sense until you see the Fitbit logo.
  • Ensure your Fitbit Sense is synced with the Fitbit app and your phone’s Bluetooth is turned on.

Fitbit Sense is a smartwatch designed to help you live your best life. But if you’re having trouble getting your Fitbit Sense to take calls, don’t worry – you’re not alone. In this blog post, we’ll take a look at some tips and tricks you can try to get your Fitbit Sense working again. We’ll also discuss some potential fixes for the issue, so you can get back to using your Fitbit Sense the way it was intended.

Fitbit Sense Not Taking Calls

Your Fitbit Sense won’t take calls? It’s a common problem, and there are a few solutions you can try.

1. Check your settings. Make sure your Fitbit Sense is set up to receive calls. You can do this by going to the “Phone” app on your Fitbit Sense and enabling call notifications.

2. Make sure your Fitbit Sense is connected to your phone. Open the “Phone” app on your phone and make sure your Fitbit Sense is connected to it. If it’s not, try connecting it again.

3. Restart your Fitbit Sense. Sometimes, a simple restart can fix the problem. To do this, press and hold the side button on your Fitbit Sense until you see the Fitbit logo.

4. Check your battery. If your Fitbit Sense’s battery is low, it may not be able to accept calls. Charge your Fitbit Sense for at least 30 minutes and try again.

5. Update your Fitbit Sense’s software. Sometimes, a software update can fix problems with your Fitbit Sense. To do this, open the “Phone” app on your phone and go to “Settings” > “About” > “Software Update.”

If none of these solutions work, you may need to contact Fitbit support for further assistance.

Why Isn’t My Fitbit Sense Taking Calls?

  • 1. Ensure your Fitbit Sense is synced with the Fitbit app and your phone’s Bluetooth is turned on.
  • 2. Check the phone’s call settings and ensure that incoming calls are enabled for the Fitbit app.
  • 3. Verify that your Fitbit Sense is within the Bluetooth range of your phone.
  • 4. Restart your Fitbit Sense and your phone, then try taking the call again.
  • 5. If the problem persists, contact Fitbit support for further assistance.

How Do I Troubleshoot My Fitbit Sense Not Receiving Calls?

Does your Fitbit Sense not receiving calls? There are several troubleshooting steps you can try to resolve this issue.

Check your settings

First, make sure that your Fitbit Sense is set up to receive calls. To do this, open the Fitbit app on your phone and go to the “Account” tab. From there, select “Call notifications” and make sure that “Call notifications” is turned on.

Make sure your phone is compatible

Your Fitbit Sense is only compatible with certain phones. Make sure your phone is on the list here.

Restart your phone

Sometimes, a simple restart can fix the issue.

Update your Fitbit app

Make sure that your Fitbit app is up to date. To do this, open the Fitbit app on your phone and go to “Account” > “App Updates“.

Reset your Fitbit Sense

If none of the above steps work, you may need to reset your Fitbit Sense. To do this, press and hold the side button for 10 seconds until the screen turns off. Then, press and hold the side button again until the Fitbit logo appears.

Contact Fitbit support

If none of these steps work, you may need to contact Fitbit support for further assistance.

How Do I Reset My Fitbit Sense?

To reset your Fitbit Sense, press and hold its button for several seconds.

The button is located on the right side of the tracker, near its top.

Hold the button until you feel a vibration, which indicates that the tracker has been reset.

After the reset, the tracker will be turned off.

To turn it back on, press and hold the button again.

Once the tracker is turned on, you will need to set it up again.

This includes pairing it with a smartphone and syncing your data.

This process may take some time, so be patient.

Once the setup is complete, your Fitbit Sense will be ready to use.

Why Is My Fitbit Sense Not Syncing?

There are a few things you can try if your Fitbit Sense is not syncing. First, make sure that your Fitbit is connected to your phone’s Bluetooth. To do this, open the Settings app on your phone, tap “Bluetooth,” and make sure that Fitbit Sense is turned on.

If that doesn’t work, you can try restarting your phone and Fitbit. To do this, hold down the side button on your Fitbit for a few seconds until you see the Fitbit logo, then release the button. To restart your phone, hold down the power button until you see the option to restart, then tap it.

If restarting your phone and Fitbit doesn’t work, you can try forgetting your Fitbit in the Bluetooth settings on your phone and then reconnecting it. To do this, open the Settings app on your phone, tap “Bluetooth,” tap the “i” icon next to your Fitbit Sense, and then tap “Forget This Device.” Then, reconnect your Fitbit by opening the Fitbit app and following the on-screen instructions.

If none of these solutions work, you can try restarting your Fitbit. To do this, hold down the side button on your Fitbit for a few seconds until you see the Fitbit logo, then release the button. Then, hold down the button again for a few seconds until you see the Fitbit logo again.

If none of these solutions work, you may need to contact Fitbit support for further assistance.

How Do I Update My Fitbit Sense?

To update your Fitbit Sense, you’ll need to connect it to a Wi-Fi network and open the Fitbit app. Here are the steps to follow:

1. Open the Fitbit app on your phone and tap the “Account” icon in the top left corner.

2. Tap “Update Fitbit Sense” and follow the prompts.

3. Connect your Fitbit Sense to a Wi-Fi network.

4. Wait for the update to install.

5. Once the update is complete, your Fitbit Sense will restart.

It’s important to note that your Fitbit Sense must be connected to a Wi-Fi network for the update to install. If your Fitbit Sense isn’t connected to a Wi-Fi network, the update will not install.

Key Points

If you’re wondering why your Fitbit Sense is not taking calls, there are a few possible reasons. First, make sure that your Fitbit is connected to a compatible phone and has the correct settings enabled. If your phone is not compatible or if you’re having trouble connecting your Fitbit to your phone, you may need to use a different phone or a different fitness tracker. Additionally, if you’re having trouble making a call, make sure that your Fitbit has a clear line of sight to the sky and that it has a strong internet connection. If none of these solutions work, try contacting Fitbit support for further assistance.

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Alex Wilson

My name is Alex Wilson, and I am the founder and lead editor of CyberTechnoSys.com. As a lifelong tech enthusiast, I have a deep passion for the ever-evolving world of wearable technology.

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