What To Know
- If you’re having trouble with your Fitbit stuck on purple screen, don’t worry – it’s a common problem and there are a few things you can do to try and fix it.
- In some cases, a purple screen on a Fitbit may be a sign of a hardware issue.
- To reset your Fitbit if it is stuck on a purple screen, you can try the following steps.
If you’re like me, you love your Fitbit. It’s a great way to track your daily activity and stay motivated to be healthy. But sometimes, things can go wrong. If you’re having trouble with your Fitbit stuck on purple screen, don’t worry – it’s a common problem and there are a few things you can do to try and fix it. In this post, I’ll walk you through the steps to troubleshoot and fix a Fitbit stuck on purple screen. So let’s get started!
Fitbit Stuck On Purple Screen
The Fitbit stuck on purple screen error can be frustrating, but it’s often easy to fix. Here are the steps you can try to fix the issue:
1. Restart your Fitbit: Sometimes, a simple restart can fix the issue. Press and hold the button on your Fitbit for 10 seconds, until you see the Fitbit logo.
2. Charge your Fitbit: If your Fitbit is low on battery, it may not respond properly. Plug your Fitbit into its charger and leave it there for at least 30 minutes.
3. Update your Fitbit’s software: Outdated software can cause issues, so make sure your Fitbit is running the latest software version. Open the Fitbit app on your phone, go to the Account tab, and select your device. Tap “Update Tracker Software” and follow the prompts.
4. Uninstall and reinstall the Fitbit app: Sometimes, the Fitbit app can become corrupted, which can cause issues with your Fitbit. Uninstall the Fitbit app from your phone, then reinstall it from the App Store or Google Play.
5. Reset your Fitbit: If none of the above steps work, you may need to reset your Fitbit. This will erase all of your data, so make sure you’ve synced your Fitbit with your phone before doing this. Open the Fitbit app on your phone, go to the Account tab, and select your device. Tap “Factory Reset” and follow the prompts.
If the purple screen error persists, you may need to contact Fitbit support for further assistance.
How Do I Troubleshoot A Fitbit That Is Stuck On A Purple Screen?
- 1. Try restarting your Fitbit by pressing and holding the side button for 10 seconds.
- 2. If the restart doesn‘t work, try charging your Fitbit for at least 30 minutes.
- 3. If charging doesn‘t help, try performing a factory reset on your Fitbit.
- 4. If none of the above solutions work, you may need to contact Fitbit support for further assistance.
- 5. Be patient and persistent, and don’t give up!
Why Does My Fitbit Keep Displaying A Purple Screen?
A purple screen on a Fitbit device can be a sign of several different issues. Here are some of the most common causes:
1. Low battery: If your Fitbit’s battery is running low, it may display a purple screen as a warning. Try charging your Fitbit for 30 minutes or so to see if that resolves the issue.
2. Firmware update: If your Fitbit is displaying a purple screen while it’s updating its firmware, it’s normal for the screen to go blank during the update process. Try waiting a few minutes for the update to complete.
3. Hardware issue: In some cases, a purple screen on a Fitbit may be a sign of a hardware issue. If your Fitbit is under warranty, you may want to consider contacting Fitbit support for assistance.
If your Fitbit is under warranty, you may be able to get it repaired or replaced for free. If not, you may need to pay to have it repaired or replaced.
If you’re not sure what’s causing your Fitbit’s purple screen, you can try resetting it by pressing and holding the button on your Fitbit for about 10 seconds. This will usually fix the problem.
If none of these solutions work, it’s possible that your Fitbit has a hardware issue. In this case, you may want to consider purchasing a new Fitbit.
How Do I Reset My Fitbit If It Gets Stuck On A Purple Screen?
To reset your Fitbit if it is stuck on a purple screen, you can try the following steps:
1. Charge your Fitbit: Make sure your Fitbit is sufficiently charged. A low battery can cause the device to freeze or get stuck.
2. Restart your Fitbit: Press and hold the side button until you see the Fitbit logo on the screen.
3. Try a hard reset: If the device still doesn’t respond, you can try a hard reset. Press and hold the side button and the down button for at least 10 seconds, until you see the Fitbit logo on the screen.
4. Check the Fitbit app: If your Fitbit is stuck on a purple screen, it’s possible that the device and the app are not syncing properly. Try removing your Fitbit from the app and re-adding it.
5. Contact Fitbit support: If none of the above steps work, you may need to contact Fitbit support for further assistance.
It’s important to note that resetting your Fitbit will erase all data on the device, so make sure you have a backup of your data before performing a reset.
What Should I Do If My Fitbit Is Unresponsive Or Frozen On A Purple Screen?
If your Fitbit is unresponsive or frozen on a purple screen, there are a few troubleshooting steps you can take to try and resolve the issue. First, try restarting your Fitbit by pressing and holding the side button until the screen turns off. Then, press and hold the side button again until the Fitbit logo appears. If this doesn’t work, you can try performing a factory reset on your Fitbit. To do this, press and hold the side button and the button next to it for 10 seconds. Then, release both buttons. Your Fitbit will restart and perform a factory reset. If neither of these steps work, you may need to contact Fitbit support for further assistance.
Are There Any Potential Fixes For A Fitbit That Is Stuck On A Purple Screen?
Yes, there are a few potential fixes for a Fitbit that is stuck on a purple screen. One potential fix is to try restarting the device by pressing and holding the button on the right side of the device for about 10 seconds. If that doesn’t work, you can try connecting the device to the charger and leaving it plugged in for at least 15 minutes. If that doesn’t work, you can try resetting the device by pressing and holding the button for 10 seconds and then tapping the button three times. If none of these solutions work, you may need to contact Fitbit support for further assistance.
Final Thoughts
If you’re experiencing the dreaded purple screen on your Fitbit, don’t despair! There are several simple solutions you can try to get your tracker up and running again. First, try restarting your Fitbit by pressing and holding the side button until you see the Fitbit logo. If that doesn’t work, you can try restarting your phone. If that doesn’t work, you may need to contact Fitbit support for further assistance.
