Fix Your Fitbit Versa 4: Troubleshooting Guide for Stuck on Connected Screen
What To Know
- One of the problems you may encounter when using a Fitbit Versa 4 is being stuck on the “Connected” screen.
- Make sure Bluetooth is turned on on your phone and that your Fitbit is connected to it.
- If the battery is low, the Fitbit Versa 4 may not be able to connect to your phone or other devices.
It’s frustrating when your Fitbit Versa 4 gets stuck on the connected screen. You’re probably wondering what’s wrong and how to fix it. Don’t worry, we’re here to help. We’ll explain what to do when your Fitbit Versa 4 is stuck on connected and provide some troubleshooting tips.
Fitbit Versa 4 Stuck On Connected Screen
One of the problems you may encounter when using a Fitbit Versa 4 is being stuck on the “Connected” screen. This problem can be frustrating, as it prevents you from accessing your Fitbit’s features and functions.
To resolve this issue, try the following steps:
1. Restart your Fitbit: Press and hold the back and bottom buttons until you see the Fitbit logo on the screen.
2. Check your Bluetooth connection: Ensure that your Fitbit is connected to your phone’s Bluetooth. To do this, go to your phone’s Bluetooth settings and ensure that your Fitbit is paired.
3. Restart your phone: If your phone is connected to the Fitbit, try restarting it. Sometimes, a glitch in the phone’s software can cause the Fitbit to get stuck on the “Connected” screen.
4. Update your Fitbit: Make sure that your Fitbit has the latest firmware version installed. To check for updates, open the Fitbit app on your phone and go to “Account” > “Devices.”
5. Factory reset your Fitbit: If none of the above steps work, you may need to perform a factory reset on your Fitbit. This will erase all data from your device, so make sure to back up your data before proceeding. To do this, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. Then, release the bottom button and then press and hold both buttons again. After a few seconds, the Fitbit logo will appear again. Release both buttons, and the Fitbit will enter the factory reset mode.
If none of these steps work, you may need to contact Fitbit support for further assistance.
What To Do If Your Fitbit Versa 4 Is Stuck On ‘Connected’ Screen?
- 1. Try restarting your Fitbit Versa 4: Press and hold the side button until the screen turns off, then release the button. Press and hold the side button again until the Fitbit logo appears.
- 2. Check your Bluetooth connection: Make sure Bluetooth is turned on on your phone and that your Fitbit is connected to it.
- 3. Uninstall and reinstall the Fitbit app: Open the Fitbit app on your phone, go to Account > Advanced Settings > Remove Account, then reinstall the app and log back in.
- 4. Factory reset your Fitbit Versa 4: This will erase all of your data, so make sure you have a backup. Open the Settings app on your Fitbit, go to System > Factory Reset, then follow the prompts.
- 5. Contact Fitbit support: If none of the above solutions work, contact Fitbit support for further assistance.
What Causes Fitbit Versa 4 To Be Stuck On ‘Connected’ Screen?
The Fitbit Versa 4 is a popular fitness tracker that is known for its accuracy and ease of use. However, some users have reported that their Fitbit Versa 4 is stuck on “Connected” screen. This can be frustrating, especially if you are trying to use your fitness tracker to track your activity.
There are a few things that can cause your Fitbit Versa 4 to be stuck on “Connected” screen. One possibility is that the device is not receiving enough power. If the battery is low, the Fitbit Versa 4 may not be able to connect to your phone or other devices. To fix this, you can try charging your Fitbit Versa 4 for at least 2 hours.
Another possibility is that the Fitbit Versa 4 is not connected to your phone or other devices. To fix this, you can try restarting your Fitbit Versa 4 and your phone. You can also try connecting your Fitbit Versa 4 to a different phone or device.
If the Fitbit Versa 4 is still stuck on “Connected” screen, you may need to contact Fitbit customer support for assistance. They may be able to help you troubleshoot the issue and find a solution.
How To Fix A Fitbit Versa 4 That Is Stuck On ‘Connected’ Screen?
If your Fitbit Versa 4 is stuck on “Connected” screen, there are a few troubleshooting steps you can try to resolve the issue.
First, try restarting your Fitbit Versa 4. To do this, press and hold the side button until you see the Fitbit logo, then release the button.
If that doesn’t work, you can try restarting your phone. To do this, press and hold the power button until your phone turns off, then turn it on again.
If restarting your phone doesn’t work, you can try unpairing your Fitbit Versa 4 from your phone and then pairing it again. To do this, open the Fitbit app on your phone, tap the account icon in the top-right corner, then tap “Set up a device.” Follow the steps to unpair your Fitbit Versa 4, then pair it again.
If none of these steps work, you may need to contact Fitbit support for further assistance.
What Are The Possible Troubleshooting Steps For A Fitbit Versa 4 That Is Stuck On ‘Connected’ Screen?
If your Fitbit Versa 4 is stuck on “Connected” screen, there are a few troubleshooting steps you can take to resolve the problem.
1. Restart your Fitbit Versa 4: Press and hold the back and bottom buttons until the Fitbit logo appears on the screen.
2. Check your internet connection: Make sure your Fitbit is connected to a strong and reliable Wi-Fi network.
3. Clear the Fitbit app cache: On your mobile device, go to Settings > Apps > Fitbit > Storage > Clear Cache.
4. Restart your mobile device: Press and hold the Power button until the Power off menu appears. Tap Restart.
5. Update your Fitbit app: Open the Google Play Store or App Store on your mobile device, search for “Fitbit,” and update the app to the latest version.
6. Factory reset your Fitbit Versa 4: Press and hold the back and bottom buttons until the Fitbit logo appears on the screen. Release the bottom button, but continue to hold down the back button. Press and release the top button. Release the back button when the factory reset screen appears.
If none of these steps resolve the issue, you may need to contact Fitbit support for further assistance.
How To Check If Your Fitbit Versa 4 Is Fully Charged When It Is Stuck On ‘Connected’ Screen?
If your Fitbit Versa 4 is stuck on “Connected” screen, there are a few things you can do to check if it is fully charged.
First, try charging your Versa 4 using a different charger or USB port. Sometimes, using a different charger can resolve the issue.
If using a different charger doesn‘t work, you can try restarting your Versa 4. To do this, press and hold the back and bottom buttons until you see the Fitbit logo on the screen.
If restarting your Versa 4 doesn’t work, you can try resetting it. To do this, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. Then, press and hold the bottom button until you see the factory reset screen.
If none of these solutions work, it’s possible that your Versa 4 is not fully charged. To charge your Versa 4, connect it to a charger using the charging cable that came with it. Once it’s fully charged, you can try restarting it again.
If your Versa 4 is still not responding, it’s possible that it is defective and needs to be replaced. Contact Fitbit customer support for assistance.
Recommendations
If you’re experiencing an issue where your Fitbit Versa 4 is stuck on the connected screen, there are a few steps you can take to troubleshoot the problem. First, make sure that your Fitbit is fully charged and connected to your phone via Bluetooth. If the problem persists, try restarting your Fitbit by holding down the power button for a few seconds. If these steps don’t work, you may need to contact Fitbit support for further assistance.
