What To Know
- Have you just purchased a brand new ASUS VivoBook with a sleek touchscreen display, only to find that it’s not responding to your touch.
- The first and simplest step is to ensure that the touchscreen is enabled in your Windows settings.
- You can connect an external mouse to your ASUS VivoBook via USB or Bluetooth to navigate and use your computer while the touchscreen is being repaired.
Have you just purchased a brand new ASUS VivoBook with a sleek touchscreen display, only to find that it’s not responding to your touch? Don’t worry! This guide will walk you through the process of how to activate touch screen on asus vivobook, ensuring you can enjoy the full functionality of your device.
Understanding Touchscreen Activation
Before diving into the steps, it’s essential to understand why your touchscreen might not be working. There are several potential reasons, including:
- Driver Issues: The touchscreen driver might be outdated, corrupted, or missing.
- Hardware Malfunction: There could be an issue with the touchscreen hardware itself.
- Software Conflicts: Certain software or settings may interfere with the touchscreen’s operation.
- Physical Damage: If the display has been physically damaged, the touchscreen might be faulty.
Step 1: Check the Touchscreen Settings
The first and simplest step is to ensure that the touchscreen is enabled in your Windows settings. Here’s how:
1. Open Settings: Click the Windows icon in the bottom left corner and select “Settings.”
2. Navigate to Devices: Choose “Devices” from the left-hand menu.
3. Select Touchscreen: Click on “Pen & Windows Ink” or “Touchscreen” (depending on your Windows version).
4. Verify Touchscreen Status: Ensure the “Use your finger as an input device” option is turned on.
Step 2: Update Touchscreen Drivers
Outdated or corrupted drivers can often cause touchscreen issues. Updating them is a crucial step in resolving the problem:
1. Open Device Manager: Right-click on the Windows icon and select “Device Manager.”
2. Expand “Human Interface Devices“: Locate the “Human Interface Devices” category and expand it.
3. Identify Touchscreen Driver: Look for a device labeled as “HID-compliant touch screen” or similar.
4. Update Driver: Right-click on the driver and select “Update driver.” Choose “Search automatically for updated driver software.”
Step 3: Troubleshoot Using Windows Troubleshooter
Windows includes a built-in troubleshooter that can help identify and fix common touchscreen problems:
1. Open Settings: Click the Windows icon and select “Settings.”
2. Navigate to Update & Security: Choose “Update & Security” from the left-hand menu.
3. Select Troubleshoot: Click on “Troubleshoot” and then “Additional troubleshooters.”
4. Run Touchscreen Troubleshooter: Select “Touchscreen” and click “Run the troubleshooter.” Follow the on-screen instructions.
Step 4: Check for Software Conflicts
Certain software applications can interfere with the touchscreen’s functionality. Try disabling or uninstalling any recently installed programs that might be causing conflicts:
1. Open Settings: Click the Windows icon and select “Settings.”
2. Navigate to Apps: Choose “Apps” from the left-hand menu.
3. Review Recently Installed Apps: Scroll through the list of installed apps and pay attention to those installed recently.
4. Disable or Uninstall: Right-click on any suspicious apps and choose either “Disable” or “Uninstall.”
Step 5: Restart Your ASUS VivoBook
Sometimes, a simple restart can resolve temporary software glitches that might be affecting the touchscreen. Restarting your device can refresh its processes and potentially fix the issue.
Step 6: Consider a System Restore
If the above steps haven’t resolved the touchscreen problem, a system restore might be necessary. This process reverts your computer to a previous point in time, potentially undoing any changes that caused the issue:
1. Open System Restore: Search for “System Restore” in the Windows search bar.
2. Choose a Restore Point: Select a restore point that predates the touchscreen issue.
3. Confirm and Restore: Follow the on-screen instructions to complete the system restore.
The Final Touch: When Hardware Might Be the Culprit
If all the software-related troubleshooting steps have failed, it’s possible that the touchscreen hardware itself is faulty. In this case, you might need to contact ASUS support for assistance.
Questions We Hear a Lot
Q1: My touchscreen still isn’t working. What should I do?
A1: If you’ve exhausted all the troubleshooting steps outlined above, it’s highly likely that the touchscreen hardware is faulty. Contact ASUS support for repair or replacement options.
Q2: Can I use an external mouse if my touchscreen isn‘t working?
A2: Absolutely! You can connect an external mouse to your ASUS VivoBook via USB or Bluetooth to navigate and use your computer while the touchscreen is being repaired.
Q3: Is there a way to test the touchscreen functionality?
A3: While Windows doesn‘t have a dedicated touchscreen test tool, you can try using a drawing program like Paint to see if you can draw on the screen. If the lines are erratic or unresponsive, it’s a strong indication of a touchscreen problem.
Q4: How do I know if the touchscreen is covered by warranty?
A4: Check your ASUS VivoBook’s warranty documentation or contact ASUS support to determine if the touchscreen issue is covered under the warranty.
Q5: Can I replace the touchscreen myself?
A5: While it’s possible to replace the touchscreen yourself, it’s a complex process that requires technical expertise and specialized tools. It’s generally recommended to contact ASUS support or a qualified repair technician for this task.
