What To Know
- The simplest way to clear memory on your HP LaserJet Pro 400 M401n is to clear the print queue.
- Select all the print jobs listed in the queue and click “Cancel” or “Delete.
- Open a web browser and enter the printer’s IP address (found on the printer’s control panel or network settings).
The HP LaserJet Pro 400 M401n is a powerful and reliable printer, but like any device, it can sometimes experience memory issues. When the printer’s memory becomes full, it can lead to slow printing speeds, print errors, and even complete printer failure. This guide will walk you through the process of clearing the memory on your HP LaserJet Pro 400 M401n, ensuring smooth and efficient printing.
Understanding Memory Issues on the HP LaserJet Pro 400 M401n
Before diving into the solutions, let’s understand why memory issues occur. The HP LaserJet Pro 400 M401n stores print jobs, fonts, and other data in its memory. Over time, this memory can become cluttered with unused or incomplete files, leading to performance problems.
Common signs of memory issues:
- Slow printing speeds: The printer takes longer than usual to process and print documents.
- Print errors: Messages like “Out of memory” or “Print job failed” appear on the printer’s display.
- Printer freezes: The printer becomes unresponsive and stops working entirely.
- Incomplete print jobs: Only parts of the document are printed, and the rest is missing.
Method 1: Clearing the Print Queue
The simplest way to clear memory on your HP LaserJet Pro 400 M401n is to clear the print queue. This removes all pending print jobs from the printer’s memory.
Steps:
1. Access the print queue: On your computer, open the “Printers & Scanners” or “Devices and Printers” settings.
2. Locate the HP LaserJet Pro 400 M401n: Find the printer icon representing your device.
3. Right-click the printer icon: Select “See what’s printing” or “Open Print Queue.”
4. Clear the print queue: Select all the print jobs listed in the queue and click “Cancel” or “Delete.”
Method 2: Resetting the Printer
If clearing the print queue doesn‘t resolve the issue, you can try resetting the printer. This action clears the printer’s memory and restores it to its factory settings.
Steps:
1. Turn off the printer: Unplug the power cord from the printer.
2. Press and hold the power button: While holding the power button, plug the power cord back into the printer.
3. Release the power button: Continue holding the button for about 10 seconds.
4. Wait for the printer to restart: The printer will power on and go through its boot sequence.
Method 3: Removing Stored Fonts and Data
The HP LaserJet Pro 400 M401n can store fonts and other data that can contribute to memory issues. Removing these stored items can free up valuable memory space.
Steps:
1. Access the printer’s embedded web server (EWS): Open a web browser and enter the printer’s IP address (found on the printer’s control panel or network settings).
2. Navigate to the “Settings” or “Administration” section: This may vary depending on the printer’s firmware version.
3. Locate the “Fonts” or “Data” settings: Depending on your printer model, these options may be labeled differently.
4. Delete stored fonts and data: Select the fonts or data you want to remove and follow the prompts to delete them.
Method 4: Updating the Firmware
Outdated firmware can sometimes be the culprit behind memory issues. Updating to the latest firmware can improve performance and fix bugs.
Steps:
1. Access the HP website: Visit the HP support website.
2. Enter your printer model: Search for “HP LaserJet Pro 400 M401n” and select your specific model.
3. Locate the “Software and Drivers” section: Download the latest firmware update for your printer.
4. Follow the installation instructions: Install the firmware update according to the provided instructions.
Method 5: Contacting HP Support
If none of the above methods resolve the memory issues, it’s time to contact HP support for further assistance. They can help diagnose the problem and provide more advanced troubleshooting steps.
Steps:
1. Visit the HP support website: Navigate to the HP support website and select your printer model.
2. Contact HP support: Choose the option to chat, call, or email HP support.
3. Describe the problem: Clearly explain the memory issues you’re experiencing.
4. Provide necessary information: Be prepared to provide your printer model, serial number, and any error messages you’ve encountered.
Time to Print with Confidence
By following these steps, you can effectively clear memory on your HP LaserJet Pro 400 M401n. Remember to regularly clear the print queue, reset the printer, and update the firmware for optimal performance. If you encounter persistent issues, don’t hesitate to contact HP support for professional assistance.
Answers to Your Most Common Questions
Q1: How often should I clear the print queue?
A: It’s a good practice to clear the print queue regularly, especially if you notice slow printing speeds or print errors.
Q2: What if resetting the printer doesn‘t solve the memory issue?
A: If resetting the printer doesn‘t work, try removing stored fonts and data. If the issue persists, updating the firmware or contacting HP support might be necessary.
Q3: Can I delete all stored fonts without affecting my printing?
A: Deleting all stored fonts might affect your printing if you frequently use those fonts. It’s recommended to delete only the fonts you don’t need or use.
Q4: What if the printer’s memory is completely full and I can’t print anything?
A: If the printer’s memory is full and you can’t print, try resetting the printer or contacting HP support for assistance.
Q5: Is there a way to prevent memory issues in the future?
A: Yes, you can prevent memory issues by clearing the print queue regularly, updating the firmware, and avoiding storing unnecessary fonts and data on the printer.
