How to Close Brother Printer Cover DCP-T720DW: Tips and Tricks for a Perfect Fit

If you’re struggling with a stubborn Brother DCP-T720DW printer cover that refuses to close, you’re not alone. This common issue can be frustrating, preventing you from printing your important documents. But fear not, this guide will walk you through the steps to troubleshoot and resolve this problem.

Understanding the Issue: Why Won’t My Printer Cover Close?

The Brother DCP-T720DW printer cover might refuse to close due to various reasons, including:

• Paper Jams: A jammed piece of paper can obstruct the cover’s closing mechanism.
• Foreign Objects: Small objects like paper clips or staples can get lodged in the printer, preventing the cover from shutting.
• Cartridge Issues: Improperly installed or damaged ink cartridges can sometimes interfere with the cover’s movement.
• Mechanical Problems: Wear and tear on the printer’s internal components can lead to malfunctioning closing mechanisms.
• Software Glitches: Rarely, software issues can cause the printer to display an error message, falsely indicating a cover issue.

Step 1: Power Cycle Your Printer

The first step is to perform a power cycle. This simple procedure can often resolve minor software glitches or reset the printer’s internal systems:
1. Turn off your Brother DCP-T720DW printer.
2. Unplug the power cord from the electrical outlet.
3. Wait for 30 seconds to allow the printer to completely discharge.
4. Plug the power cord back in and turn the printer on.

Step 2: Check for Paper Jams

Paper jams are the most common cause of a stuck printer cover. Here’s how to check for and clear a jam:
1. Open the front cover of the printer.
2. Carefully inspect the paper path, looking for any visible paper jams.
3. Remove any jammed paper by gently pulling it out. Be cautious not to tear the paper.
4. Close the cover and try printing again.

Step 3: Inspect for Foreign Objects

If there’s no visible paper jam, it’s time to check for any foreign objects that might be blocking the cover:
1. Open the front cover and use a flashlight to thoroughly inspect the inside of the printer.
2. Look for any small objects like staples, paper clips, or even pieces of paper that may have fallen into the printer.
3. Carefully remove any foreign objects using tweezers or a similar tool.
4. Close the cover and attempt to print.

Step 4: Verify Ink Cartridge Installation

Improperly installed or damaged ink cartridges can sometimes obstruct the cover’s movement:
1. Open the front cover and locate the ink cartridges.
2. Check if the cartridges are properly installed and seated securely in their slots.
3. If necessary, gently remove and reinsert the cartridges, ensuring they are properly aligned.
4. Close the cover and try printing.

Step 5: Check for Mechanical Problems

If the above steps haven‘t resolved the issue, there might be a mechanical problem with the printer. Here’s what you can do:
1. Inspect the cover mechanism: Look for any visible damage, loose parts, or obstructions within the cover’s closing mechanism.
2. Try manually closing the cover: Gently push down on the cover to see if it moves freely. If it’s stuck, it might indicate a mechanical issue.
3. Contact Brother Support: If you suspect a mechanical problem, it’s best to contact Brother support for assistance. They can guide you through further troubleshooting steps or arrange for a repair.

Step 6: Update Your Printer Drivers

Outdated printer drivers can sometimes cause software glitches, leading to cover issues. Updating your drivers can potentially resolve this problem:
1. Go to the Brother website and select your printer model (DCP-T720DW).
2. Download the latest driver for your operating system.
3. Install the driver following the on-screen instructions.
4. Restart your computer and try printing again.

Resolving the Issue: The Final Steps

If you’ve tried all the above steps and your Brother DCP-T720DW printer cover still won’t close, consider these final options:

• Reset the Printer to Factory Defaults: This option can sometimes resolve software issues that might be preventing the cover from closing. Refer to your printer’s manual for instructions on resetting it to factory defaults.
• Contact Brother Support: If you’ve exhausted all troubleshooting options, it’s best to contact Brother support for professional assistance. They can diagnose the problem and provide a solution, including repair or replacement if necessary.

Time to Print Again!

With these troubleshooting steps, you should be able to resolve the issue with your Brother DCP-T720DW printer cover and get back to printing your documents. Remember, patience and careful inspection are key to diagnosing and fixing this problem.

Questions You May Have

Q: Can I force the printer cover closed if it’s stuck?
A: We strongly advise against forcing the cover closed. This could damage the printer’s internal mechanisms and worsen the problem.
Q: My printer displays an error message related to the cover. What should I do?
A: Error messages can indicate a variety of issues. Check your printer’s manual for specific error codes and their solutions. If the manual doesn‘t provide guidance, contact Brother support for assistance.
Q: How often should I clean my printer?
A: Regular cleaning is essential for maintaining your printer’s optimal performance. It’s recommended to clean your printer’s interior and rollers every 1-2 months, or more frequently if you print often.
Q: Is there a way to prevent future cover issues?
A: While you can’t completely prevent cover problems, following these tips can minimize their occurrence:

• Use high-quality paper: Cheap or damaged paper can easily jam, leading to cover issues.
• Avoid overloading the paper tray: Don’t overfill the paper tray, as this can cause jams.
• Keep the printer clean: Regular cleaning prevents dust and debris from accumulating and causing problems.
• Handle paper with care: Avoid bending or creasing paper before inserting it into the printer.
• Follow Brother’s recommendations: Refer to your printer’s manual for specific guidelines on paper types, loading procedures, and other maintenance practices.