What To Know
- Double-check that the power switch on the printer is in the “On” position.
- If the other device doesn’t receive power either, the problem lies with the outlet, not the printer.
- If you’ve exhausted all the troubleshooting steps and your Brother printer still refuses to turn on, it might be time to consider a replacement.
Frustrated with your Brother printer refusing to cooperate? The dreaded “no power” problem can be a real pain, leaving you stranded without the ability to print important documents or photos. But fear not! This comprehensive guide will walk you through the most common causes and solutions for fixing a Brother printer that won’t turn on.
1. Check the Obvious: Power Source and Connections
Before diving into complex troubleshooting, start with the basics:
- Power Cord: Ensure the power cord is securely plugged into both the printer and the wall outlet. A loose connection can prevent power from reaching the device. Try plugging the cord into a different outlet to rule out any issues with the current one.
- Power Switch: Double-check that the power switch on the printer is in the “On” position. Sometimes, it’s easy to overlook the simple things.
- Wall Outlet: Make sure the wall outlet is working by plugging in another device. If the other device doesn’t receive power either, the problem lies with the outlet, not the printer.
2. Resetting Your Brother Printer
A simple reset can often resolve minor software glitches or temporary issues that might be preventing your printer from turning on. Here’s how to do it:
- Unplug the Printer: Disconnect the power cord from the wall outlet.
- Press and Hold the Power Button: While the printer is unplugged, press and hold the power button for about 30 seconds. This will drain any residual power from the device.
- Reconnect and Power On: Plug the power cord back into the outlet and turn on the printer.
3. Inspect the Power Supply
If the printer still doesn’t turn on, the power supply might be the culprit. Here’s how to investigate:
- Visual Inspection: Check the power supply for any visible damage, such as cracks, frayed wires, or burnt marks. If you spot any damage, replace the power supply immediately.
- Power Supply Test: If the power supply appears intact, try plugging it into a different outlet to confirm it’s functioning properly. If it still doesn’t work, you’ll need to replace the power supply.
4. Check the Internal Fuse
Some Brother printers have a fuse inside that can blow if there’s a power surge or other electrical problem. If you’re comfortable opening up the printer, you can check the fuse:
- Locate the Fuse: Consult your printer’s manual to find the location of the fuse. It’s usually located in the back or bottom of the printer.
- Inspect the Fuse: Carefully remove the fuse and examine it for any signs of damage or breakage. If the fuse is blown, replace it with a new one of the same amperage.
Important Note: Opening up your printer can void the warranty. If you’re not comfortable working with electrical components, it’s best to contact a qualified technician.
5. Examine the Printer’s Internal Components
If the power supply and fuse are in good condition, the issue might lie within the printer’s internal components.
- Motherboard: The motherboard is the central control unit of the printer. A faulty motherboard can prevent it from receiving power.
- Power Button: A malfunctioning power button can also prevent the printer from turning on.
Important Note: Troubleshooting internal components requires technical expertise and specialized tools. It’s recommended to contact a qualified repair technician for assistance.
6. Software and Driver Issues
While less common, software and driver issues can also cause a Brother printer to not turn on.
- Outdated Drivers: Outdated drivers can sometimes create conflicts with the printer’s hardware. Update your printer drivers to the latest version from the Brother website.
- Software Conflicts: Other software installed on your computer might be interfering with the printer’s operation. Try temporarily disabling any recently installed software and see if that resolves the issue.
7. Time to Say Goodbye?
If you’ve exhausted all the troubleshooting steps and your Brother printer still refuses to turn on, it might be time to consider a replacement. However, before you give up, it’s always a good idea to contact Brother customer support for further assistance.
Beyond the Basics: A New Lease on Life
While this guide covers the most common causes and solutions for a Brother printer not turning on, it’s important to remember that every situation is unique. If you’re still struggling to fix the problem, don’t hesitate to seek professional help. A qualified technician can diagnose the issue and provide the most effective solution.
Questions You May Have
Q1: Why does my Brother printer keep turning off and on?
A: This could indicate a faulty power supply, a loose connection, or a problem with the internal components. It’s important to check the power cord, outlet, and power supply for any issues. If the problem persists, contact Brother support for further assistance.
Q2: My Brother printer is making a clicking sound but won’t turn on. What’s wrong?
A: The clicking sound might indicate a problem with the power supply or the internal components. Try disconnecting the power cord and checking the power supply for any damage. If the clicking sound continues, it’s best to contact a qualified technician.
Q3: I’m getting an error message on my computer that says “Brother printer not found.” What should I do?
A: This error message usually means the printer is not connected to your computer properly. Check the USB cable or wireless connection, and ensure the printer is turned on and connected to the same network as your computer. If the problem persists, try reinstalling the printer driver.
Q4: Is it safe to open up my Brother printer and try to fix it myself?
A: While it might be tempting to try fixing the printer yourself, it’s not recommended unless you have experience working with electronics. Opening up the printer can void the warranty and potentially cause further damage. It’s always best to consult a qualified technician for repairs.