What To Know
- This comprehensive guide will walk you through the most common causes and solutions for fixing a Brother printer that won’t print black ink.
- The most obvious culprit behind a lack of black ink is, well, a lack of black ink.
- Gently clean the contacts on the cartridge and the printer with a cotton swab dipped in rubbing alcohol.
Frustrated with your Brother printer refusing to print black ink? This common issue can be a real pain, especially when you need to print an important document. But don’t worry, we’ve got you covered! This comprehensive guide will walk you through the most common causes and solutions for fixing a Brother printer that won’t print black ink.
1. Check the Ink Cartridge
The most obvious culprit behind a lack of black ink is, well, a lack of black ink!
- Check the Ink Levels: Start by checking the ink levels on your printer’s control panel or through the Brother software. If the black ink cartridge is empty or low, replace it with a new one. Ensure you’re using genuine Brother ink cartridges for optimal performance.
- Inspect the Cartridge: Take a closer look at the black ink cartridge. Are there any signs of damage, leaks, or dried ink? If so, replacing the cartridge is likely the best solution.
- Clean the Cartridge Contacts: Sometimes, ink cartridge contacts can get dirty or clogged, preventing proper communication with the printer. Gently clean the contacts on the cartridge and the printer with a cotton swab dipped in rubbing alcohol. Let them dry completely before reinserting the cartridge.
2. Reset the Printer
A simple printer reset can often resolve software glitches or communication errors that might be preventing the black ink from flowing.
- Power Cycle: Turn off your printer and unplug it from the power outlet. Wait for a few minutes, then plug it back in and turn it on.
- Reset Using the Control Panel: Consult your printer’s manual for instructions on how to perform a reset using the control panel buttons. This usually involves holding down a specific button combination.
3. Check the Print Settings
Your printer settings can affect the ink colors used in printing. Make sure the settings are configured correctly for black ink printing.
- Color Mode: Go into your printer settings and ensure the color mode is set to “Black & White” or “Grayscale” if you only need black ink printing.
- Ink Saving Mode: Some printers have an “Ink Saving Mode” that might be limiting the use of black ink. Disable this setting if necessary.
4. Clean the Print Head
A clogged print head can prevent ink from flowing properly, leading to missing or faded black ink.
- Use the Printer’s Cleaning Function: Most Brother printers have a built-in print head cleaning function. Access it through the printer’s control panel or software and follow the on-screen instructions.
- Manual Cleaning: If the built-in function doesn’t work, you can try manually cleaning the print head. Consult your printer’s manual for specific instructions.
5. Check the Paper Type
The type of paper you’re using can also influence ink usage. Certain types of paper might require more ink to produce a clear print.
- Try a Different Paper: If you’re using a specialty paper, try switching to plain white paper to see if that resolves the issue.
- Check Paper Settings: Ensure the paper type selected in your printer settings matches the paper you’re using.
6. Update the Printer Driver
Outdated printer drivers can sometimes cause printing problems. Updating to the latest driver can often fix compatibility issues.
- Download the Latest Driver: Visit the Brother website and search for the latest driver for your specific printer model. Download and install it on your computer.
7. Contact Brother Support
If you’ve tried all the above solutions and your Brother printer still isn’t printing black ink, it’s time to contact Brother support. They can provide more specific troubleshooting advice or help you determine if the issue requires professional repair.
Beyond the Basics: Troubleshooting Advanced Issues
For more persistent black ink printing problems, consider these advanced troubleshooting steps:
- Check for Physical Obstructions: Examine the printer’s ink path for any physical obstructions, such as paper jams or debris.
- Replace the Ink Cartridge Holder: If the ink cartridge holder is damaged or worn, it might be preventing proper ink flow.
- Consider a Factory Reset: A factory reset can restore the printer to its default settings, potentially resolving software conflicts. However, be aware that this will erase all custom settings.
Final Thoughts: Preventing Future Black Ink Issues
By following these tips, you can keep your Brother printer printing black ink smoothly. Here are some additional preventative measures:
- Use Genuine Brother Ink Cartridges: Using non-genuine cartridges can lead to compatibility issues and damage your printer.
- Regularly Clean the Print Head: Schedule regular print head cleanings to prevent clogging.
- Store Ink Cartridges Properly: When not in use, store ink cartridges in a cool, dry place to prevent ink from drying out.
Popular Questions
Q: My Brother printer prints black ink but it’s very faint. What’s wrong?
A: This could be due to a partially clogged print head or a low ink cartridge. Try cleaning the print head and/or replacing the cartridge.
Q: My Brother printer prints black ink but it’s streaky. What should I do?
A: Streaky black ink often indicates a clogged print head. Clean the print head using the printer’s built-in function or manually.
Q: My Brother printer prints black ink but only on one side of the page. What’s going on?
A: This could be caused by a paper jam in the printer. Check for any paper jams and clear them.
Q: My Brother printer says it’s out of black ink, but the cartridge is full. What’s the problem?
A: This could be a software error. Try resetting the printer or updating the printer driver.
Q: I’ve tried everything, but my Brother printer still won’t print black ink. What should I do?
A: If you’ve exhausted all troubleshooting options, contact Brother support for assistance. They can help you diagnose the problem and recommend a solution.