What To Know
- Anything from staples to paper clips to even a stray piece of paper can obstruct the paper path and cause a jam.
- Gently pull the jammed paper out of the printer, working from the rear towards the front.
- Locate the cover on the back of the printer and open it.
Frustration. Anger. A sense of utter defeat. These are all emotions you might feel when your trusty Brother HL-2270DW printer decides to play a game of hide-and-seek with your precious paper. But fear not, fellow printer user! This guide will equip you with the knowledge and confidence to conquer even the most stubborn paper jam.
Understanding the Paper Jam Beast
Before we delve into the battle plan, let’s understand the enemy. Paper jams in the Brother HL-2270DW can occur for a variety of reasons, including:
- Incorrect paper loading: The HL-2270DW has a specific paper loading procedure. If you haven’t followed it precisely, you might be setting yourself up for a jam.
- Foreign objects: Anything from staples to paper clips to even a stray piece of paper can obstruct the paper path and cause a jam.
- Paper quality: Using the wrong type of paper (too thick, too thin, or textured) can lead to jams.
- Wear and tear: Over time, the rollers and other internal components of your printer can wear down, making it more susceptible to jamming.
The First Line of Defense: Checking the Obvious
Before you start dismantling your printer, take a moment to check the obvious.
- Is there paper visible in the paper tray? If so, gently remove it.
- Is there paper stuck in the output tray? Remove any visible paper from the output tray.
- Is the paper jam message on your printer’s LCD screen specific? If it indicates a jam in a particular area, focus your attention there.
The Paper Jam Removal Process: A Step-by-Step Guide
If the initial checks haven‘t solved the problem, it’s time to get your hands dirty. Here’s a step-by-step guide to removing a paper jam in your Brother HL-2270DW:
1. Turn Off the Printer: Always unplug the printer from the power source before attempting any repairs.
2. Open the Front Cover: Locate the front cover of the printer and open it gently.
3. Locate the Jam: Look inside the printer to identify where the paper is stuck. You might need to use a flashlight to illuminate the paper path.
4. Remove the Jammed Paper: Gently pull the jammed paper out of the printer, working from the rear towards the front. Avoid tearing the paper as this can cause further damage.
5. Check for Obstructions: Once the jammed paper is removed, carefully inspect the paper path for any foreign objects. Remove any obstructions you find.
6. Close the Front Cover: Ensure the front cover is securely closed.
7. Turn On the Printer: Plug the printer back in and turn it on.
8. Test the Printer: Print a test page to make sure the paper jam is resolved.
Troubleshooting Common Jam Locations
The Brother HL-2270DW has several common paper jam locations. Here’s how to tackle each one:
1. Paper Jam in the Paper Tray
- Remove the paper tray: Gently lift the paper tray out of the printer.
- Remove any jammed paper: Carefully pull out the jammed paper from the tray.
- Check for obstructions: Inspect the tray for any foreign objects.
- Reinsert the paper tray: Make sure the paper tray is properly aligned and securely in place.
2. Paper Jam in the Output Tray
- Remove the output tray: Carefully lift the output tray off the printer.
- Remove any jammed paper: Gently pull out the jammed paper from the tray.
- Check for obstructions: Inspect the tray for any foreign objects.
- Reinsert the output tray: Make sure the output tray is securely in place.
3. Paper Jam in the Duplex Unit
- Open the duplex unit cover: Locate the cover on the back of the printer and open it.
- Remove any jammed paper: Carefully pull out the jammed paper from the duplex unit.
- Check for obstructions: Inspect the duplex unit for any foreign objects.
- Close the duplex unit cover: Ensure the cover is securely closed.
4. Paper Jam in the Fuser Unit
- Open the rear cover: Locate the rear cover of the printer and open it.
- Remove any jammed paper: Carefully pull out the jammed paper from the fuser unit.
- Check for obstructions: Inspect the fuser unit for any foreign objects.
- Close the rear cover: Ensure the rear cover is securely closed.
Beyond the Basics: Advanced Troubleshooting
If the basic troubleshooting steps haven‘t resolved the paper jam, you might need to consider more advanced solutions:
- Reset the printer: Sometimes, a simple reset can resolve a paper jam. Refer to your printer’s manual for instructions on how to reset the HL-2270DW.
- Clean the rollers: The rollers inside your printer can become dirty and cause jams. Use a soft cloth dampened with isopropyl alcohol to clean the rollers.
- Replace worn-out parts: If the rollers or other internal components are worn out, they may need to be replaced. Contact Brother support for information on replacement parts.
Prevention is Key: Tips to Avoid Future Jams
- Use the right paper: Always use the type of paper recommended in your printer’s manual.
- Load paper correctly: Follow the instructions in your printer’s manual for loading paper.
- Keep the paper tray clean: Remove any dust or debris from the paper tray.
- Avoid overloading the paper tray: Don’t overload the paper tray, as this can lead to jams.
- Regularly clean the rollers: Clean the rollers inside your printer regularly to prevent jams.
Paper Jam Conquering: A Final Word
Paper jams are a common problem with printers, but they’re usually easy to fix. By following the steps outlined in this guide, you can confidently resolve paper jams in your Brother HL-2270DW and get back to printing. Remember, prevention is key! By following the tips outlined above, you can significantly reduce the chances of future paper jams.
Quick Answers to Your FAQs
Q: What should I do if I can’t remove the jammed paper?
A: If you’re unable to remove the jammed paper, do not force it. Contact Brother support for assistance.
Q: Is it safe to use a sharp object to remove the jammed paper?
A: No. Using sharp objects can damage the internal components of your printer. Always use your hands to carefully remove the jammed paper.
Q: How often should I clean the rollers?
A: It’s a good idea to clean the rollers at least once a month or more frequently if you print a lot.
Q: How do I know if I need to replace a worn-out part?
A: If you’re experiencing frequent paper jams despite cleaning the rollers and following other troubleshooting steps, it’s possible that a part needs to be replaced. Contact Brother support for assistance.
