Brother Printer Stuck in Fax Mode? Discover the Easy Fix with Our Step-by-Step Guide!

Have you ever tried to print a document only to find your Brother printer stuck in fax mode? It’s a frustrating experience, especially when you’re in a hurry. This situation can leave you wondering, “How do I get my Brother printer out of fax mode?” Don’t worry, it’s a common problem with a simple solution.

Understanding Fax Mode

Before we dive into the solutions, let’s understand why your Brother printer might be stuck in fax mode. Fax mode is a specialized function on multifunction printers (MFPs) that allows you to send and receive documents over phone lines. However, sometimes the printer can get stuck in this mode, preventing you from using its primary function: printing.

Common Causes of Brother Printer Stuck in Fax Mode

Several factors can lead to your Brother printer getting stuck in fax mode:

• Accidental Activation: If you have a multifunction printer with a fax feature, you might have accidentally pressed a button or selected a setting that switched the printer to fax mode.
• Faulty Fax Settings: Incorrectly configured fax settings can lead to the printer getting stuck in fax mode.
• Hardware Malfunctions: In rare cases, a hardware malfunction within the printer’s fax module can cause it to get stuck.
• Power Interruptions: Sudden power outages or fluctuations can disrupt the printer’s internal settings, potentially leading to fax mode issues.

How to Get Your Brother Printer Out of Fax Mode: Step-by-Step Guide

Now, let’s get your Brother printer back to printing mode. Here’s a detailed guide:
1. Check the Control Panel:

• Look for any buttons or icons related to fax on your printer’s control panel.
• If you see a “Fax” or “Fax Mode” indicator light, try pressing the corresponding button or icon. This might switch the printer back to standard printing mode.

2. Reset the Printer:

• This is a common troubleshooting step for many printer issues.
• Locate the “Reset” button on your printer’s control panel.
• Press and hold the “Reset” button for a few seconds until the printer restarts.
• Once the printer is back online, try printing again.

3. Verify the Fax Settings:

• Access your printer’s settings menu.
• Look for options related to fax settings, such as “Fax Mode,” “Fax Setup,” or “Fax Configuration.”
• Make sure that the fax mode is not enabled. If it is, disable it.

4. Check for Error Messages:

• If you see any error messages on the printer’s LCD screen, try to interpret them.
• Some error messages might indicate a specific fax-related issue that needs to be addressed.

5. Disconnect and Reconnect the Power:

• Turn off your Brother printer and unplug it from the power outlet.
• Wait for a few minutes before plugging it back in.
• Turn the printer back on and see if it’s back to normal printing mode.

6. Update the Printer Drivers:

• Outdated printer drivers can sometimes cause unexpected behavior, including getting stuck in fax mode.
• Visit the Brother website and download the latest drivers for your printer model.
• Install the new drivers and restart your computer.

7. Contact Brother Support:

• If none of the above steps work, it’s time to contact Brother support.
• They can provide more specific troubleshooting guidance or suggest a repair if necessary.

Troubleshooting Tips:

• Check the Phone Line: Ensure that the phone line connected to your printer is working properly.
• Verify Fax Number: Double-check that the fax number you’re trying to send to is correct.
• Check the Toner Cartridge: A low toner cartridge can sometimes cause fax-related issues.

Time to Print Again!

By following these steps, you should be able to get your Brother printer out of fax mode and back to printing your documents. If you’re still having trouble, don’t hesitate to seek support from Brother’s technical team.

Frequently Discussed Topics

1. Why is my Brother printer stuck in fax mode even after trying the above steps?
If you’ve tried all the troubleshooting steps and your printer remains in fax mode, there might be a hardware issue. Contact Brother support for further assistance.
2. Can I permanently disable the fax function on my Brother printer?
Yes, you can typically disable the fax function in your printer’s settings menu. However, this option may not be available on all Brother printer models.
3. My Brother printer is not printing, but it’s not in fax mode. What could be the problem?
If your printer isn’t printing and you’ve ruled out fax mode issues, there could be other problems like paper jams, low ink, or connectivity issues. Consult your printer’s manual or contact Brother support for troubleshooting.
4. What is the best way to prevent my Brother printer from getting stuck in fax mode?
To avoid getting stuck in fax mode, be careful not to accidentally activate the fax function. Ensure that your printer’s fax settings are configured correctly and avoid sudden power outages.