What To Know
- Whether you’re printing a crucial document or simply a photo, a jammed printer can bring your workflow to a screeching halt.
- This guide will walk you through the process of how to remove jammed paper from your Brother printer, step-by-step, so you can get back to printing in no time.
- Try to identify the location of the jam – is it in the paper tray, the rollers, or the output tray.
Paper jams are a common frustration for anyone who uses a printer. Whether you’re printing a crucial document or simply a photo, a jammed printer can bring your workflow to a screeching halt. If you own a Brother printer, you’re in the right place. This guide will walk you through the process of how to remove jammed paper from your Brother printer, step-by-step, so you can get back to printing in no time.
Understanding the Cause of Paper Jams
Before we dive into the removal process, it’s helpful to understand why paper jams occur in the first place. Here are some common culprits:
- Overloading the Paper Tray: Trying to cram too much paper into the tray can lead to jams.
- Using the Wrong Paper Type: Your Brother printer is designed for specific paper types. Using incompatible paper, like cardstock or thick paper, can cause jams.
- Damaged Paper: Ripped, crumpled, or wrinkled paper can easily get stuck in the printer’s delicate mechanisms.
- Foreign Objects: Paper clips, staples, or other small objects can jam the printer if they accidentally get fed into the paper path.
- Dust and Debris: Over time, dust and debris can accumulate in the printer, causing paper to snag.
How to Remove Jammed Paper from Your Brother Printer: A Step-by-Step Guide
Now that we understand the common causes of jams, let’s tackle the removal process. Here’s a step-by-step guide to help you get that jammed paper out:
1. Turn Off the Printer: The first step is always to turn off your Brother printer completely. This will prevent any further damage or potential electrical hazards.
2. Open the Paper Jam Cover: Your Brother printer has a designated paper jam cover. Locate this cover, which is usually on the front or side of the printer, and gently open it.
3. Visual Inspection: Take a careful look inside the printer. You should be able to see the jammed paper. Try to identify the location of the jam – is it in the paper tray, the rollers, or the output tray?
4. Gently Remove the Jammed Paper: Carefully pull the jammed paper out of the printer. Avoid tugging or pulling too hard, as this could damage the printer’s internal mechanisms. If the paper is torn, try to remove as much as possible without tearing it further.
5. Check for Remaining Paper: Once you’ve removed the visible jammed paper, check the entire paper path for any remaining pieces. This includes the paper tray, the rollers, and the output tray.
6. Close the Paper Jam Cover: Once you’ve removed all the jammed paper and debris, close the paper jam cover securely.
7. Turn on the Printer: Switch your Brother printer back on and check if it functions properly.
Dealing with Persistent Paper Jams
If you’ve followed the steps above and the paper jam persists, don’t despair. Here are some additional tips:
- Check the Paper Tray: Make sure the paper tray is properly aligned and that the paper isn’t bent or wrinkled.
- Clean the Rollers: Dust and debris can accumulate on the printer’s rollers, causing paper jams. Use a soft, lint-free cloth to clean the rollers gently.
- Remove the Cartridge: In some cases, the paper jam might be hidden behind the ink cartridge. Carefully remove the cartridge to check for any obstructions.
- Consult Your User Manual: Your Brother printer’s user manual contains detailed instructions on how to remove paper jams for your specific model.
Preventing Paper Jams in the Future
While paper jams can be frustrating, there are steps you can take to minimize their occurrence. Here are some preventative measures:
- Use the Right Paper: Choose paper that’s compatible with your Brother printer. Avoid using overly thick or textured paper, as this can lead to jams.
- Don’t Overload the Paper Tray: Keep the paper tray filled to the recommended level. Overloading can cause paper to feed incorrectly.
- Keep the Printer Clean: Regularly clean your Brother printer, especially the rollers, to prevent dust and debris from accumulating.
- Inspect Paper Before Loading: Before loading paper into the tray, make sure it’s free of wrinkles, tears, or other damage.
When to Call for Professional Help
In some cases, you might need to call for professional help. Here are some signs that you should contact Brother customer support or a qualified technician:
- The Paper Jam is Difficult to Reach: If you can’t access the jammed paper easily, it’s best to leave it to a professional.
- You Suspect Internal Damage: If you hear strange noises or suspect that the printer’s internal mechanisms are damaged, don’t attempt to fix it yourself.
- The Problem Persists: If you’ve tried all the troubleshooting steps and the paper jam continues, it’s a good idea to seek professional assistance.
Beyond the Jam: Maintaining Your Brother Printer
Keeping your Brother printer in good working order can prevent future paper jams and extend its lifespan. Here are some maintenance tips:
- Regular Cleaning: Clean the printer’s rollers, paper tray, and other parts regularly to remove dust and debris.
- Use Genuine Ink Cartridges: Using non-genuine ink cartridges can damage the printer and lead to performance issues.
- Update the Firmware: Check for firmware updates for your Brother printer. Updates can improve performance and address known issues.
Final Thoughts: Keeping Your Brother Printer Jam-Free
Paper jams are a common inconvenience, but with a little knowledge and patience, you can usually remove them yourself. By understanding the causes of paper jams and following the steps outlined in this guide, you can get your Brother printer back up and running in no time. Remember, preventative maintenance is key to keeping your printer jam-free and working smoothly for years to come.
Information You Need to Know
Q: What if the paper is completely stuck and I can’t pull it out?
A: If the paper is completely stuck and you can’t pull it out, try gently pushing it from the back of the printer. If that doesn’t work, you may need to consult the user manual or contact Brother support for assistance.
Q: Why does my Brother printer jam more frequently than other printers?
A: Some Brother printer models are known for being prone to paper jams. In some cases, this can be due to design flaws or the use of incompatible paper.
Q: Can I use a paper clip to remove the jammed paper?
A: While tempting, it’s generally not recommended to use a paper clip or other sharp objects to remove jammed paper. These objects can damage the printer’s internal mechanisms.
Q: What should I do if I can’t find the paper jam cover?
A: If you can’t find the paper jam cover, consult your Brother printer’s user manual for guidance. The location of the paper jam cover can vary depending on the model.