What To Know
- This comprehensive guide will walk you through the steps to enable your touchscreen on your ASUS ExpertBook, ensuring you can fully utilize the device’s interactive capabilities.
- If the touchscreen isn’t working, but the keyboard is, try using the on-screen keyboard to navigate through settings and troubleshoot further.
- If the touchscreen recently stopped working, use System Restore to revert your computer to a previous working state.
Are you the proud owner of an ASUS ExpertBook, but finding yourself frustrated that your touchscreen isn’t responding? You’re not alone. Many users encounter this issue, but the solution is often simpler than you might think. This comprehensive guide will walk you through the steps to enable your touchscreen on your ASUS ExpertBook, ensuring you can fully utilize the device’s interactive capabilities.
Identifying the Problem: Is Your Touchscreen Really Disabled?
Before diving into troubleshooting steps, it’s crucial to confirm that your touchscreen is actually disabled. Here’s how to check:
- Visual Inspection: Look for any physical damage or debris on the touchscreen.
- Software Check: Open the **Settings** app, navigate to **Devices**, and then to **Touch Screen**. Check if the option to enable the touchscreen is grayed out or disabled.
- Touch Sensitivity Test: Try tapping or swiping on the screen. If you see no response, the touchscreen might be disabled.
Step-by-Step Guide to Enable Touchscreen on ASUS ExpertBook
1. Ensure Touchscreen Driver is Installed:
- Device Manager Check: Press **Windows key + X** and select **Device Manager**. Expand **Human Interface Devices**. Look for any device with an exclamation mark or a yellow question mark. If you find one, right-click and choose **Update driver**.
- ASUS Support Website: Visit the ASUS Support website and search for your specific ExpertBook model. Download and install the latest touchscreen drivers.
2. Verify Touchscreen Settings:
- Windows Settings: Open **Settings**, go to **Devices**, and then **Touch Screen**. Ensure the “Use your finger as an input device” option is enabled.
- ASUS MyASUS App: If you have the ASUS MyASUS app installed, check for any touchscreen-related settings within the app.
3. Restart Your Device:
- Simple Reboot: Sometimes, a simple restart can resolve minor software glitches. Shut down your ExpertBook completely and then power it back on.
4. Check for BIOS Updates:
- BIOS Update: Outdated BIOS versions can sometimes cause touchscreen issues. Visit the ASUS Support website for your model and download the latest BIOS update. Follow the instructions carefully during the update process.
5. Run a System Scan:
- Malware Check: Run a full system scan with your antivirus software to rule out any malware that might be interfering with touchscreen functionality.
6. Troubleshoot Using the On-Screen Keyboard:
- Keyboard Issues: If the touchscreen isn’t working, but the keyboard is, try using the on-screen keyboard to navigate through settings and troubleshoot further.
7. Consider a Factory Reset (Last Resort):
- Resetting to Default: If all else fails, you might need to perform a factory reset. Before doing so, back up all your important data. This will restore your computer to its original factory settings, potentially resolving any software-related issues.
Understanding Common Touchscreen Issues and Solutions
1. Touchscreen Not Responding:
- Driver Issues: Ensure the touchscreen driver is up-to-date.
- Physical Damage: Check for any visible damage to the touchscreen.
- Software Conflicts: Try disabling or uninstalling recently installed software.
2. Touchscreen Sensitivity Issues:
- Calibration: Calibrate the touchscreen using the Windows settings.
- Display Settings: Adjust the display resolution and refresh rate.
- External Interference: Avoid using the laptop near strong magnetic fields.
3. Touchscreen Flickering or Glitching:
- Driver Issues: Update or reinstall the touchscreen driver.
- Display Settings: Adjust the display settings, such as brightness and contrast.
- Hardware Failure: Consider contacting ASUS support if the issue persists.
Beyond the Basics: Exploring Advanced Troubleshooting
1. Using the Command Prompt:
- Driver Check: Use the `driverquery` command to list all installed drivers, including the touchscreen driver.
- Driver Update: Use the `pnputil` command to update or reinstall the touchscreen driver.
2. Utilizing System Restore:
- Rollback to Previous State: If the touchscreen recently stopped working, use System Restore to revert your computer to a previous working state.
3. Contacting ASUS Support:
- Expert Assistance: If you’ve exhausted all troubleshooting steps, reach out to ASUS support for further assistance. They can provide more tailored solutions based on your specific ExpertBook model and the issue you’re experiencing.
Embracing Your Touchscreen: Unleashing its Potential
Once you’ve successfully enabled your touchscreen, you can enjoy its full potential. Here are a few ways to enhance your user experience:
- Intuitive Navigation: Swipe, pinch, and zoom your way through apps and websites with ease.
- Enhanced Productivity: Use the touchscreen for note-taking, drawing, and interacting with creative software.
- Multimedia Enjoyment: Browse photos, watch videos, and play games with a more immersive experience.
Final Thoughts: Touchscreen Triumph
Turning on the touchscreen on your ASUS ExpertBook can seem daunting, but by following these steps, you’ll be well on your way to enjoying a more interactive and user-friendly experience. Remember to check for driver updates, adjust settings, and consider a system scan if necessary. If you’re still facing issues, don’t hesitate to contact ASUS support for personalized assistance.
Information You Need to Know
Q1: My touchscreen is still not working after following these steps. What should I do?
A1: If you’ve tried all the troubleshooting steps and the touchscreen remains unresponsive, it’s likely a hardware issue. Contact ASUS support for further diagnosis and potential repair options.
Q2: Can I use a stylus on my ASUS ExpertBook touchscreen?
A2: Not all ASUS ExpertBook models support stylus input. Check the specifications of your model to see if it’s compatible with a stylus.
Q3: How do I calibrate my touchscreen?
A3: Open Settings, go to **Devices**, and then **Touch Screen**. Click on **Calibrate**. Follow the on-screen instructions to calibrate your touchscreen.
Q4: Is it safe to update the BIOS on my ExpertBook?
A4: Updating the BIOS is generally safe, but it’s crucial to follow the instructions carefully and ensure your computer is plugged in and has adequate battery life. Always back up your important data before proceeding.
