What To Know
- To do this, you will need to download the firmware file from Xiaomi’s website, and then follow the instructions to update the device.
- To do this, press and hold the button on the side of the band for 10 seconds until the screen turns off.
Mi Band 5 users are finding their devices stuck on the update screen and are unable to use the device. In this post, we will explain why this is happening and what you can do to fix it.
Mi Band 5 Stuck On Update
The Xiaomi Mi Band 5 is the latest fitness tracker from Xiaomi. It was released on June 11, 2020. It boasts several improvements over its predecessor, the Mi Band 4. However, some users have been reporting issues with their Mi Band 5.
Some users have been reporting that their Mi Band 5 is stuck on the update screen. The device is stuck on the update screen, and they are unable to use it.
This issue could be due to a number of reasons. One possibility is that the update process is not working correctly. This could be due to a problem with the update file or a problem with the device’s software.
Another possibility is that the device’s battery is low. If the battery is low, the device may not be able to complete the update process.
If you are experiencing this issue, there are a few things you can do to try and fix it. First, you can try restarting the device. This can sometimes help the device to complete the update process.
If the issue persists, you can try connecting the device to a computer and updating the firmware manually. To do this, you will need to download the firmware file from Xiaomi’s website, and then follow the instructions to update the device.
If the issue still persists, you may need to contact Xiaomi for support. They may be able to assist you with the issue.
What Should I Do If My Mi Band 5 Is Stuck On The Update Screen?
- 1. Try restarting your Mi Band 5: Press and hold the power button until the device turns off, then turn it on again.
- 2. Check your internet connection: Make sure you have a stable internet connection and try to update the band again.
- 3. Clear the cache and data of the Mi Fit app: Go to your phone’s Settings, find the Mi Fit app, and clear its cache and data.
- 4. Uninstall and reinstall the Mi Fit app: Uninstall the Mi Fit app from your phone, then download and install it again from the Google Play Store or Apple App Store.
- 5. Contact customer support: If none of the above solutions work, contact customer support for assistance.
How Can I Troubleshoot A Stuck Update On My Mi Band 5?
A stuck update on your Mi Band 5 can be frustrating, especially if you need it to work as intended. However, there are a few steps you can take to troubleshoot the problem and get your Mi Band 5 working again.
First, try restarting your Mi Band 5. To do this, press and hold the button on the side of the band for 10 seconds until the screen turns off. Then press and hold the button again to turn it back on.
If that doesn’t work, you can try resetting your Mi Band 5. To do this, press and hold the button on the side of the band for 10 seconds until the screen turns off. Then press and hold the button again to turn it back on. When the Mi logo appears, press and hold the button for 10 seconds until the screen turns off. Then press and hold the button again to turn it back on.
If restarting and resetting your Mi Band 5 doesn’t work, you can try updating the firmware manually. To do this, you’ll need to download the firmware file for your Mi Band 5 from the official Xiaomi website. Then, you’ll need to connect your Mi Band 5 to your computer using a USB cable. Once it’s connected, open the firmware file and follow the on-screen instructions to update the firmware.
If none of these steps work, you may need to contact Xiaomi support for further assistance. They may be able to help you troubleshoot the problem and get your Mi Band 5 working again.
What Are The Potential Causes Of A Stuck Update On My Mi Band 5?
A stuck update on your Mi Band 5 can be caused by a variety of factors. One potential cause is a weak or unstable internet connection. Make sure your band is connected to a strong and stable Wi-Fi network and that the connection is stable throughout the update process.
Another potential cause is a lack of storage space on your device. Make sure to free up some storage space on your device before attempting to update the band.
Finally, make sure the band is fully charged before attempting to update the firmware. A low battery can cause the update process to fail.
If none of these solutions work, you may need to contact the manufacturer for assistance.
How Do I Factory Reset My Mi Band 5 If It’s Stuck On The Update Screen?
To factory reset your Mi Band 5 if it’s stuck on the firmware update screen, you can follow these steps:
1. Connect your Mi Band 5 to the charging cable.
2. Press and hold the power button for 10 seconds.
3. When the screen goes blank, release the power button.
4. Press and hold the power button again for another 10 seconds.
5. Release the power button when the screen turns on again.
6. Your Mi Band 5 should now be factory reset and ready for use.
Note: This process will delete all data from your Mi Band 5, including your paired phone. Make sure to take a backup of your data before performing factory reset.
What Should I Do If My Mi Band 5 Is Unresponsive Or Frozen During The Update Process?
If your Mi Band 5 is unresponsive or frozen during the update process, there are a few troubleshooting steps you can take to resolve the issue.
First, try restarting your device. Press and hold the power button until the power menu appears, then tap “Restart.” Once your device has restarted, try updating the Mi Band 5 again.
If the issue persists, you can try clearing the cache and data of the Mi Fit app. To do this, go to your phone’s Settings, then Apps or Application Manager, and locate the Mi Fit app. Tap on the app, then tap “Storage,” and finally tap “Clear cache” and “Clear data.” This will reset the app and hopefully allow it to update the Mi Band 5 properly.
If the problem still isn’t resolved, you can try uninstalling and reinstalling the Mi Fit app. This can help remove any corrupted files that may be causing the issue.
If none of these steps work, you may need to contact Xiaomi’s customer support for assistance. They may be able to help you troubleshoot the problem or guide you through a factory reset of the Mi Band 5.
In a nutshell
In conclusion, the Mi Band 5 is a great fitness tracker, but some users have reported problems with it getting stuck on the update screen. If you’ve been experiencing this issue, there are a few things you can do to try and fix it. First, try updating the firmware manually by downloading the update file from the website and following the instructions. If that doesn’t work, try resetting the device by holding down the power button for 10 seconds. If neither of these solutions work, you may need to contact customer support for assistance.
