Is Your Mi Band Not Tracking Steps Correctly? Here’s The Solution!

Are you finding your Mi Band not tracking your steps correctly? You’re not alone! Many Mi Band users have reported issues with their device not accurately counting their steps. This can be incredibly frustrating, especially if you’re relying on your Mi Band to track your activity. In this blog post, we’ll explore some common reasons why your Mi Band might not be counting your steps correctly and offer some tips on how to troubleshoot the problem.

Mi Band Not Counting Steps Correctly

Source:

Dear @xiaomi

I bought mi band 5 and from first day it was counting steps wrong, it was showing 5-10 steps even if I was moving.

I updated firmware, I reset the band, I tried different phones, I tried different accounts, I tried with different apps, but the problem persisted.

I returned the band to amazon and received a replaced one. And that one also started doing the same after 3 days.

So, I again returned it.

Same problem persisted with the third one.

I then opened a ticket with amazon support.

They told me to factory reset the band.

I did so.

But still, the band was not counting steps correctly.

They told me to replace the band.

Now, I have 4 bands, out of which 3 are not counting steps correctly.

I have provided a video to amazon support.

Now, they have stopped replying to my emails, they stopped replying to my messages on amazon chat.

I am really disappointed with this response.

I can provide the video to Xiaomi.

Please look into it.

Mi Band 5 is a piece of shit.

And Xiaomi’s after sales support is even worse.

This is my 4th Mi Band.

The first one was pretty good.

But from 2nd one, every band is doing this.

I am really disappointed.

And Xiaomi’s support is really bad.

This is my last Mi Band.

And I am done with Xiaomi.

They don’t care about their customers.

Xiaomi is a shit company.

Their products are shit.

Their support is shit.

I am going to post this on all social media.

And I am going to post this on all forums.

Shit company.

Why Isn’t My Mi Band Counting My Steps Correctly?

• 1. Make sure your Mi Band is snug and secure on your wrist.
• 2. Check if there are any sources of interference, such as other electronic devices or magnetic fields.
• 3. Make sure your Mi Band is updated with the latest firmware.
• 4. Check your step count accuracy against another fitness tracker or pedometer.
• 5. Try resetting your Mi Band and pairing it again with your phone.

How Do I Reset My Mi Band?

Mi Band is a fitness tracker made by Xiaomi. It tracks your steps, sleep, and heart rate. It can also receive notifications from your phone. If your Mi Band is not working properly, you may need to reset it. Here’s how:

1. Press and hold the button on your Mi Band for 10 seconds.

2. Wait for the screen to go dark.

3. Press and hold the button again.

4. Wait for the screen to light up.

5. Release the button.

Your Mi Band should now be reset. You may need to set it up again, including pairing it with your phone. To do this, open the Mi Fit app on your phone and follow the prompts.

How Do I Update My Mi Band?

To update your Mi Band, you’ll need to connect it to your smartphone via Bluetooth. To do this, open the Mi Fit app on your phone and tap the “Profile” tab. Then, tap the “Mi Band” option and wait for it to appear on the list. Once it appears, tap it to connect.

Once you’re connected, you’ll need to update the Mi Band’s firmware. To do this, tap the “Update” option in the Mi Fit app and wait for it to download and install the update. After the update is complete, your Mi Band will be up to date with the latest firmware.

It’s also worth noting that you’ll need to have the latest version of the Mi Fit app installed on your phone in order to update your Mi Band. To check if you have the latest version, open the Google Play Store app on your phone and tap the “My apps & games” option. Then, tap the “Updates” tab and see if Mi Fit is listed there. If it is, tap it to update it.

Are There Any Known Issues With My Mi Band?

Yes, there are a few known issues with your Mi Band. Some of the most common ones include:

1. Connectivity issues: The band may occasionally lose connection with your phone, which can cause it to stop working. To fix this, try restarting both the band and your phone.

2. Battery life: The battery life of the band may be shorter than expected. To extend it, try turning off any unnecessary features, such as notifications, and using the power-saving mode.

3. Display issues: The display of the band may sometimes be hard to read, or it may not respond properly to touch. To fix this, try adjusting the brightness or trying a different app.

4. Charging issues: The band may sometimes not charge properly, or it may stop charging unexpectedly. To fix this, try using a different charger or cable, or try restarting the band.

If you are experiencing any of these issues, it is recommended to contact the manufacturer or check the online forums for possible solutions.

How Do I Contact Customer Support For My Mi Band?

To contact customer support for your Mi Band, you can follow these steps:

1. Visit the Mi Band support page on the Xiaomi website.

2. Scroll down and click on the “Contact us” link.

3. Select the appropriate topic and enter your contact details.

4. Provide a detailed description of your issue or question.

5. Submit your request and wait for a response from the customer support team.

Alternatively, you can also reach out to Xiaomi customer support through social media platforms like Facebook, Twitter, or Instagram. Simply post your query or issue on their official account and wait for a response.

Remember to provide as much information as possible, including the device model, purchase date, and any relevant error messages or symptoms. This will help the support team better understand your issue and provide a more accurate and timely response.

Final Note

If you’ve noticed that your Mi Band isn’t tracking your steps accurately, there are a few things you can do to troubleshoot the issue. First, make sure that your band is aligned with the sensor on the back of your device. If it’s not, your band won’t be able to track your steps accurately. You can also try restarting your device or updating the firmware on your band. If neither of these solutions works, you may need to contact Xiaomi customer support for assistance.