What To Know
- Hardware issues require the service of a professional technician, but you can try some software troubleshooting options to see if it resolves the problem.
- If the phone has a non-removable battery, then hold the power button for about 30 seconds to shut it down and then turn it on again.
- If your Samsung touch screen is not responding, there are a few troubleshooting steps you can take to resolve the issue.
Have you ever experienced your Samsung touch screen not working? It can be incredibly frustrating when you can’t use your phone the way you are used to, and it may even make you feel like throwing it against the wall. But don’t worry, there are ways to fix this issue. In this blog post, we’ll explore some common reasons why your Samsung touch screen may not be working and share some tips on how to get it back up and running. So whether your phone’s touch screen has suddenly become unresponsive or it’s been giving you trouble for a while, read on for some helpful information.
Samsung Touch Screen Not Working
If the Samsung touch screen stops working when you want to use it, it could be caused by software issues or hardware issues. Hardware issues require the service of a professional technician, but you can try some software troubleshooting options to see if it resolves the problem.
Try the following options one by one:
1. Restart the Samsung phone
This is the simplest thing to do. To restart the phone, press and hold the power button, and then select “Restart”. If the phone has a non-removable battery, then hold the power button for about 30 seconds to shut it down and then turn it on again.
2. Check if the touch screen is physically damaged
If the screen is physically damaged, such as cracked or broken, the touch screen will not work. In this case, you should replace the screen.
3. Clear the cache partition
Over time, the cache can accumulate, which can affect the performance and speed of the phone. To clear the cache partition, turn off the phone, then press and hold the “Power” and “Volume Up” buttons, and then release them. Keep holding the “Volume Up” button to enter the recovery mode. Use the “Volume Down” button to choose “Wipe Cache Partition”, then press the “Power” button to select this option.
4. Perform a factory data reset
Resetting the device to factory settings will delete all data on the device. However, this can solve some problems. To reset the device, go to “Settings” > “Backup and Reset” > “Factory Data Reset”.
5. Install the software update
Software updates can fix bugs and improve device performance. To update the software, go to “Settings” > “Software Update” > “Download”.
If none of these options work, you should contact a Samsung service center for professional help.
What Are The Common Causes Of A Samsung Touch Screen Not Working?
- 1. Hardware Issues: A Samsung touch screen may stop working due to hardware issues, such as a faulty display, broken flex cable, or damaged motherboard.
- 2. Software Glitches: Software glitches or bugs can also cause touch screen issues. Sometimes, a simple restart can fix the issue.
- 3. Water Damage: Water damage is a common cause of touch screen issues. If your Samsung phone got wet, the touch screen may stop working.
- 4. Accidental Drops: Dropping your phone can also damage the touch screen. The flex cable that connects the screen to the motherboard may get damaged during a drop.
- 5. Low Battery: A low battery can cause touch screen issues. If your phone’s battery is low, the touch screen may not work properly.
How Can I Troubleshoot A Samsung Touch Screen That Is Not Responding?
If your Samsung touch screen is not responding, there are a few troubleshooting steps you can take to resolve the issue.
First, try restarting your device. Sometimes, a simple restart can resolve minor software glitches that may be causing your touch screen to malfunction.
If that doesn’t work, try performing a factory reset. This will erase all of your data and settings, so it’s important to back up any information you don’t want to lose. To perform a factory reset, go to the Settings menu on your device, select “Backup and reset,” and then select “Factory data reset.”
If neither of these steps resolves the issue, it’s possible that your touch screen may be damaged. In this case, you’ll need to contact Samsung customer support or take your phone or tablet to a repair shop for further assistance.
It’s also worth noting that touch screen issues can sometimes be caused by dirt or debris on the screen. If this is the case, try cleaning the screen with a soft, microfiber cloth and a small amount of water. Avoid using harsh chemicals or abrasive materials, as these can damage the screen.
Overall, troubleshooting a Samsung touch screen that is not working can be a frustrating experience, but with these simple steps, you should be able to resolve the issue and get your device back up and running in no time.
How Can I Reset My Samsung Touch Screen?
To reset your Samsung touch screen, you can try the following methods:
1. Soft Reset: Press and hold the Power button until the Power menu appears, then select “Restart” or “Reboot” to restart your phone.
2. Factory Reset: Go to “Settings” > “General Management” > “Reset” > “Factory Data Reset” > “Reset”. This will erase all data from your phone, so be sure to backup important data before doing this.
3. Hardware Reset: If none of the above methods work, you can try a hardware reset. To do this, turn off the phone, remove the battery, wait a few seconds, put the battery back in and turn on the phone.
If none of these methods work, you may need to take your Samsung phone to a service center for further assistance.
How Can I Fix A Samsung Touch Screen That Is Not Responding?
If your Samsung touch screen is not responding, there are a few troubleshooting steps you can take to resolve the issue. First, try restarting your device. This can sometimes fix minor software glitches that may be causing the problem. If that doesn’t work, try a soft reset. To do this, press and hold the power button on your device until the power off menu appears. Then, press and hold the “Power off” option until the “Reboot” option appears. Tap “Reboot” to soft reset your device.
If a soft reset doesn’t work, try a factory reset. This will erase all of your data and settings, so it’s important to back up any information you don’t want to lose before proceeding. To factory reset your device, go to the “Settings” menu, scroll down and tap “Backup and reset,” then tap “Factory data reset.” Follow the prompts to perform a factory reset.
If none of these steps work, it’s possible that there’s an issue with your device’s hardware. In this case, you may need to take your Samsung device to a repair shop or Samsung service center for further assistance.
How Can I Clean My Samsung Touch Screen?
To clean your Samsung touch screen, you can use a microfiber cloth to gently wipe away any dust or fingerprints. If there are any stubborn stains, you can dampen the cloth with a little water. Avoid using too much water, as it can damage the screen. You can also use a cleaning solution made specifically for electronic devices. Be sure to read the manufacturer’s directions carefully before using any cleaning solution.
Additionally, avoid using harsh chemicals or abrasive cleaners, as these can damage the screen. You should also avoid pressing too hard on the screen, as this can cause damage to the sensitive components.
Finally, it’s a good idea to clean your Samsung touch screen regularly to keep it looking its best.
Takeaways
In conclusion, if your Samsung touch screen is not working, there are a few simple troubleshooting steps you can take to resolve the issue. First, try restarting your device. If that doesn’t work, try cleaning the screen of any dirt or debris. If the problem persists, you may need to take your device to a service center to have it repaired.