Troubleshooting Guide: Fixing the Issue of Fitbit Ace 3 Stuck on Water Lock

The Fitbit Ace 3 is a fitness tracker for kids that tracks steps, active minutes, and sleep. It’s water-resistant, so they can wear it while swimming or taking a shower. But sometimes, the Fitbit Ace 3 can get stuck in the water lock mode and won’t turn off. This can be frustrating for parents and kids alike. If you’re having trouble getting your Fitbit Ace 3 unstuck from the water lock mode, don’t worry – we’ve got some tips to help.

Why Fitbit Ace 3 Stuck On Water Lock?

The Fitbit Ace 3 is a great activity tracker for kids, but it’s not without its problems. One of the issues that some users have encountered is that the device gets stuck on the “water lock” screen. This can be frustrating, especially if your child is unable to unlock the device on their own.

There are a few reasons why the Fitbit Ace 3 may get stuck on the water lock screen. One reason is that the device may have been exposed to water, which causes the water lock feature to activate. Another reason is that the device may have been dropped or damaged, which can cause the water lock feature to malfunction.

If you’re having trouble unlocking the Fitbit Ace 3, there are a few things you can do to try to resolve the issue. First, you can try drying the device off with a soft cloth. If the device is still stuck on the water lock screen, you can try resetting the device. To do this, press and hold the side button for 10 seconds until you see the Fitbit logo on the screen.

If the device is still stuck on the water lock screen after trying these steps, you may need to contact Fitbit support for further assistance. They may be able to help you troubleshoot the issue or replace the device if necessary.

Why Does My Fitbit Ace 3 Keep Locking Up?

• 1. Check for firmware updates: Ensure your Fitbit Ace 3 has the latest firmware installed.
• 2. Restart the device: A simple restart can often fix minor software glitches.
• 3. Check the fit: Ensure the Fitbit Ace 3 is securely fastened to your wrist.
• 4. Check for loose straps: A loose strap can cause the device to malfunction.
• 5. Contact customer support: If none of the above solutions work, contact Fitbit‘s customer support for assistance.

How Do I Fix My Fitbit Ace 3 That Is Stuck On Water Lock?

1. If the Fitbit Ace 3 is stuck on water lock, there are a few troubleshooting steps to try.

2. First, ensure that the Fitbit Ace 3 is completely dry. If it is still wet, it may not be able to properly detect when it is out of the water.

3. Next, try restarting the Fitbit Ace 3. To do this, press and hold the side button until the screen turns off, then release the button.

4. If that doesn’t work, try removing the Fitbit Ace 3 from the strap and charging it for at least 30 minutes.

5. If none of the above steps work, you may need to contact Fitbit support for further assistance.

Overall, if the Fitbit Ace 3 is stuck on water lock, it is important to try these steps in order, as they can help to resolve the issue. If the problem persists, it is best to contact Fitbit support for further assistance.

How Long Does A Fitbit Ace 3 Stay On Water Lock?

A Fitbit Ace 3 can stay on water lock for up to 60 minutes. Water lock is a feature that prevents the screen from activating while you are swimming or sweating. To turn off water lock, simply press and hold the button on the side of the tracker for 3 seconds.

Why Did My Fitbit Ace 3 Stop Working After I Took It Out Of The Water?

It sounds like your Fitbit Ace 3 stopped working after taking it out of the water. This could be due to the device being exposed to water, which can cause it to malfunction. It’s important to keep your Fitbit Ace 3 dry and clean, and to avoid submerging it in water. If your Fitbit Ace 3 is exposed to water, you can try drying it with a soft cloth and letting it air dry completely before trying to use it again. If that doesn’t work, you may need to contact Fitbit for further assistance.

Is It Safe To Wear A Fitbit Ace 3 While Swimming?

It is generally safe to wear a Fitbit Ace 3 while swimming, as the activity tracker is water-resistant up to 50 meters. This means that it can withstand splashes, rain, and being submerged in shallow water. However, it is important to note that the device is not waterproof, so it is not recommended to wear it while swimming in the ocean, swimming pool, or hot tub.

It is also important to keep in mind that the Fitbit Ace 3 is not designed to withstand prolonged exposure to water. If you are swimming for an extended period of time, it is recommended to remove the device and allow it to dry completely before wearing it again.

Additionally, the Fitbit Ace 3 is not designed to provide accurate heart rate or calorie burn information while swimming. This is because the device relies on optical heart rate tracking, which can be affected by water.

Overall, it is safe to wear a Fitbit Ace 3 while swimming, but it is important to use it responsibly and to follow the manufacturer’s guidelines.

The Bottom Line

If you’re wondering why your Fitbit Ace 3 is stuck on water lock, you’re not alone. Many users have been experiencing this issue, and there are a few possible reasons why it’s happening. One possibility is that there’s water inside the device. If you’ve been swimming with your Fitbit Ace 3, it’s possible that some water has gotten inside the device and caused it to go into water lock mode. To fix this, you can try drying the device with a soft cloth and putting it back into its charging cradle. If that doesn’t work, you can try resetting your Fitbit Ace 3. To do this, press and hold the power button for 8 seconds until you see the Fitbit logo and the tracker vibrate.