Troubleshooting Guide: Fixing a Stuck Fitbit Aria Setup Active
What To Know
- The device is meant to be easy to set up and use, but there can be times when it gets stuck or frozen before you can start using the device.
- However, if your scale is stuck on setup, there are a few steps you can take to get it up and running again.
- If the scale still won’t set up, try restarting the scale, moving it closer to your router, or contacting your ISP for help.
It’s frustrating when your Fitbit Aria 2 gets frozen at the setup process. The device is meant to be easy to set up and use, but there can be times when it gets stuck or frozen before you can start using the device.
Why Fitbit Aria Stuck On Setup Active?
Your Fitbit Aria scale could be stuck on setup because you haven’t completed the initial setup process.
Before you start, make sure your scale is connected to your home Wi-Fi network.
Connect your scale to Wi-Fi
1. Start the setup process in the Fitbit app: Tap the Today tab > your profile picture > Aria 2.
2. Choose Wi-Fi network: Tap Choose a Wi-Fi network > Connect to a hidden network > Next.
3. Enter Wi-Fi network password: Type your network password > Next.
4. Wait for the scale to connect: When the scale connects, the app will verify the connection.
5. Add another scale or finish setup: If you want to add another scale, repeat these steps. If not, tap I’m done.
Note: If the scale still won’t connect, try restarting the scale, moving it closer to your router, or contacting your ISP for help.
Complete the setup process
Once your scale is connected to Wi-Fi, you need to complete the initial setup process.
2. Complete setup: Follow the on-screen instructions to complete the setup process.
3. Add another scale or finish setup: If you want to add another scale, repeat these steps. If not, tap I’m done.
Note: If your scale still won’t set up, try restarting the scale, moving it closer to your router, or contacting your ISP for help.
The Fitbit Aria scale is a great device that can help you keep track of your weight, body fat percentage, and more. However, if your scale is stuck on setup, there are a few steps you can take to get it up and running again. First, make sure that your scale is connected to your home Wi-Fi network. Then, start the setup process in the Fitbit app and complete the initial setup process. If the scale still won’t set up, try restarting the scale, moving it closer to your router, or contacting your ISP for help.
What To Do If Your Fitbit Aria Is Stuck On Setup Active?
- 1. Restart your Fitbit Aria
- 2. Unplug your Fitbit Aria and plug it back in
- 3. Try setting up a new Wi-Fi network
- 4. Contact Fitbit’s customer support for assistance
How To Troubleshoot A Fitbit Aria That Is Stuck On Setup Active?
Your Fitbit Aria scale gets stuck on setup active? Don’t worry, there are a few things you can do to troubleshoot the issue.
First, make sure your scale is plugged in and charging. If it’s not charging, try plugging it into a different outlet.
Next, try restarting your scale. To do this, press and hold the scale’s button for 10 seconds. Then release the button and wait for the scale to restart.
If that doesn’t work, try resetting your scale. To do this, press and hold the scale’s button for 20 seconds. Then release the button and wait for the scale to restart.
If none of these solutions work, you may need to contact Fitbit support for further assistance.
How To Reset A Fitbit Aria That Is Stuck On Setup Active?
If your Fitbit Aria is stuck on setup active, there are a few steps you can take to reset it. First, try restarting your Aria by holding down the back button for 10 seconds. If that doesn’t work, you can try resetting your Aria by holding down the back and bottom buttons for 15 seconds. If neither of these methods work, you may need to contact Fitbit support for further assistance.
How To Contact Fitbit Support For Help With A Fitbit Aria That Is Stuck On Setup Active?
1. Go to the Fitbit website (https://www.fitbit.com/) and log in to your account.
2. Click on the “Contact Support” link at the bottom of the page.
3. Select the “Devices and Accessories” category.
4. Select the “Aria” device.
5. Click on the “Contact Support” button.
6. Select the appropriate issue from the drop-down menu (in this case, “Aria stuck on setup active”).
7. Fill out the form with your contact information and details about the issue.
8. Click on the “Submit” button.
Alternatively, you can also try reaching out to Fitbit support through their social media channels, such as Facebook or Twitter.
How To Update A Fitbit Aria That Is Stuck On Setup Active?
To update a Fitbit Aria that is stuck on setup active, you will need to do the following:
1. Make sure that your Fitbit Aria is connected to your home Wi-Fi network.
2. Open the Fitbit app on your phone or computer.
3. Tap or click on your profile picture in the top right corner of the app.
4. Tap or click ” Aria Wi-Fi Smart Scale.”
5. Tap or click “Settings” and then “Update Wi-Fi Settings.”
6. Follow the on-screen instructions to update your Wi-Fi settings.
7. Once the update is complete, your Fitbit Aria should be ready to use.
Note: If your Fitbit Aria is still not working after following the above steps, you may need to contact Fitbit support for further assistance.
Final Note
If you’re wondering why your Fitbit Aria won’t move past the setup active screen, there are several possible explanations. The problem might be with the Wi-Fi or internet connection, the device itself, or even the Fitbit servers. In this article, we will explain some of the possible causes and offer solutions to get your Fitbit Aria working again.
