Fixing Tech Issues, One Device at a Time
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Garmin Troubleshooting: Discover Why Your Device is Stuck on “Go to Mobile App”

My name is Alex Wilson, and I am the founder and lead editor of CyberTechnoSys.com. As a lifelong tech enthusiast, I have a deep passion for the ever-evolving world of wearable technology.

What To Know

  • I downloaded the app and followed the instructions to set up the device, but when I tried to add the device to the app, it got stuck on the “Go to Mobile App to add device” screen.
  • This notification will appear when you first turn on your Garmin device and will prompt you to download the Garmin Connect app on your smartphone in order to pair the device.
  • In order to pair your Garmin device with your smartphone, you will need to follow the instructions on the ‘Go to mobile app to add device’ screen.

You’ve already tried all the basics, like restarting your device, updating the firmware, and reinstalling the app. And you’re still stuck.

But don’t worry, I’ve got you covered. In this post, I’ll show you how to fix this problem once and for all.

Why Garmin Stuck On Go To Mobile App To Add Device?

I recently bought a new smartwatch that is compatible with the Garmin Connect app on my iPhone. I downloaded the app and followed the instructions to set up the device, but when I tried to add the device to the app, it got stuck on the “Go to Mobile App to add device” screen. I tried restarting the app, restarting my phone, and even reinstalling the app, but nothing worked. I was really frustrated and I was about to return the watch.

Then, I found a solution. I went to the settings on my phone and under the Privacy section, I turned off the “Location Services” for the Garmin Connect app. After doing that, the app was able to detect my device and I was able to add it to my account.

I was really happy that I found a solution and I was able to keep my new watch. I hope this solution works for you too!

How Can I Fix My Garmin Device If It Is Stuck On The ‘Go To Mobile App To Add Device’ Screen?

  • If your Garmin device is stuck on the “Go to mobile app to add device” screen, try restarting your device by holding the power button for 10 seconds.
  • If restarting your device doesn’t work, try resetting your device by holding the power button for 20 seconds.
  • If resetting your device doesn’t work, try updating your device’s firmware by connecting it to your computer and using the Garmin Express software.
  • If updating your device’s firmware doesn‘t work, try factory resetting your device by holding the power button for 30 seconds.
  • If factory resetting your device doesn’t work, try contacting Garmin support for further assistance.

What Is The Purpose Of The ‘Go To Mobile App To Add Device’ Screen On A Garmin Device?

If you see the ‘Go to mobile app to add device‘ notification on your Garmin device, it means that the device is not yet paired with your smartphone. This notification will appear when you first turn on your Garmin device and will prompt you to download the Garmin Connect app on your smartphone in order to pair the device.

The Garmin Connect app is used to pair your Garmin device with your smartphone, which allows you to receive notifications and other alerts on your smartphone. The app also allows you to view your workout data and track your progress over time.

In order to pair your Garmin device with your smartphone, you will need to follow the instructions on the ‘Go to mobile app to add device’ screen. This will typically involve downloading the Garmin Connect app and creating an account with Garmin. Once you have created an account and logged in, you will be able to pair your Garmin device with your smartphone and start using the app.

The ‘Go to mobile app to add device’ screen is also used to update the firmware on your Garmin device. If there is a new firmware update available, the notification will prompt you to download the update using the Garmin Connect app. Updating the firmware on your device can help improve the performance and functionality of the device.

How Do I Add A Device To My Garmin Account Using The Mobile App?

Adding a device to your Garmin account allows you to sync and view your device data on the Garmin Connect website or mobile app. You can add a device to your account using the Garmin Connect Mobile app.

1. Download and install the Garmin Connect Mobile app.

2. Open the app and sign in to your Garmin account.

3. Select the “Add Device” option from the main menu.

4. Follow the prompts to add your device to your account. This will involve pairing your device with the app and transferring your data.

5. Once your device has been added to your account, you can view your device data on the Garmin Connect website or mobile app.

Adding a device to your account is a simple process that allows you to keep track of your device data and ensure that it is backed up and accessible.

What Are Some Common Issues That Can Cause A Garmin Device To Get Stuck On The ‘Go To Mobile App To Add Device’ Screen?

– The device is not properly charged. Make sure the device is fully charged before attempting to add it to your account.

– The device is not in range of your phone. Make sure the device is within a few feet of your phone before attempting to add it to your account.

– The device is not in pairing mode. Make sure the device is in pairing mode by holding the power button for a few seconds until the device displays a “Pair” message.

– The app is not working properly. Try restarting the app or updating the app to the latest version.

How Can I Prevent My Garmin Device From Getting

Keep your Garmin device in a soft, well-cushioned case or pouch when not in use. This will help protect it from impacts and scratches.

Don’t expose your device to extreme temperatures or direct sunlight for extended periods of time. Heat and sunlight can damage the device’s electronics and batteries.

Don’t submerge your device in water or any other liquid. If it gets wet, dry it off as soon as possible with a soft, absorbent cloth.

Don’t expose your device to dust or debris. If it gets dirty, clean it with a soft, dry cloth or a mild soap and water solution.

Don’t drop your device or subject it to any kind of impact. This can damage the device’s internal components and render it inoperable.

Don’t use your device while it is charging. This can cause the battery to overheat and damage the device.

Don’t use your device if it is damaged or malfunctioning.

Summary

So, that’s why Garmin is stuck on the “Go to Mobile App to Add Device” screen. It’s a frustrating issue, but hopefully this article has helped you understand why it’s happening and how to fix it. If you’re still having trouble, feel free to leave a comment below and we’ll do our best to help you out. And if you found this article helpful, please share it with your friends and family so they can avoid the same problem. Thank you for reading!

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Alex Wilson

My name is Alex Wilson, and I am the founder and lead editor of CyberTechnoSys.com. As a lifelong tech enthusiast, I have a deep passion for the ever-evolving world of wearable technology.

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